Using Scottish Power EV Tariff

ExQuickenUser

I would encourage anyone using the Scottish Power's EV Tariff to check their electricity bill carefully. Three times in a row my bill has had adding up errors in it, the mistake being in their favour!

Having tried to get them to fix the problem twice, I have switched to Octopus and received a final bill from Scottish Power with similar adding up errors.

northwalesd

I was buttonholed by someone attempting to drum up business for SP, as I went into a supermarket last week. I told him how SP had made my life a complete misery, and if they were the last supplier going I'd rather sit in the dark than ever use them again. Vile company.

MWT

https://forums.moneysavingexpert.com/discussion/6655061/using-scottish-power-ev-tariff

What is the scale of the errors?

Are you talking about a few pennies due to rounding errors and VAT calculations, or something larger?

ExQuickenUser

The errors are in the adding up of the costs of the various elements of the bill - peak, off-peak, standing charge. The amounts were £12.57, £28.40, and £23.40. The amounts aren't huge, but if the bill doesn't add up correctly what else is wrong?

MWT

https://forums.moneysavingexpert.com/discussion/comment/81882945#Comment_81882945

With amounts that large, either there is something badly wrong with the bill, or there is a misunderstanding about which bits are including and excluding VAT for example.