We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

smart parking fines

Hi

I have had a smart parking charge appeal refused as they say I put in an incorrect vrm. I had put in the correct vrm but it did not registered the last 3 letters (apparentlyy). I had paid for the whole day and was there under 3hours. I am the registered keeper but wasn't the driver which I haven't mentioned. The email said a reduced fine of £20 or I can appeal to the IAS but the fine will increase to £100. I cannot see any code to use to do this. I would not have put in part of the registration and why would it accept only part? I haven't got a ticket so I cannot prove this. I can prove I paid as its on my bank statement. I have read not to try IAS and not to ask for the next step. I need help as I don't know what to do. If I pay then they get away with bullying someone else into paying! Also the incident date was 16 days prior to the date on the letter but I didn't receive the letter until a further 9 days later, (25 days after the parking incident) this however was over the new year. I have read loads on here and have taken advice and messaged the land owner, (actually the manager) as the owner is sw water.

What should I do? Any advice please

Comments

  • Le_Kirk
    Le_Kirk Posts: 25,929 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 12 February at 4:11PM

    Use this calculator to see if your NTK was received in time to hold the keeper liable for the actions of the driver. It is the date the PCN was posted/issued that is important not the date it was received.

    If you have appealed and it has been rejected, wait for a letter of claim and follow the advice in the NEWBIE sticky second post. Then wait for the N1SDT claim form from the CNBC where the case will be won (providing you defend it using the template defence.)

  • Jame4ters
    Jame4ters Posts: 73 Forumite
    10 Posts Name Dropper

    It’s also not a fine.

    There are so many instances on this board about a correctly input VRM not being registered that it makes you wonder if it is deliberate

  • James_Poisson
    James_Poisson Posts: 533 Forumite
    500 Posts Photogenic Name Dropper

    PPC's use ANPR for a simple catch em all system that helps no one else but them, it has a capital outlay with very little added ongoing costs compared with the outlay of employing people and vehicles to do manual checks.

    Why should you be expected to mess around with their faulty technology and incur additional payments when it fails and you have already paid the landowner over and above the fees due.

    This error crops up time and time again as @Jame4ters has stated it really does look dodgy, but they will blame you and the IAS are a sham appeals "service" that brag they reject over 95% of appeals.

  • Coupon-mad
    Coupon-mad Posts: 159,550 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic

    Either pay the £20 to end the matter or ignore them of course!

    You'll never have to pay anything. Read the NEWBIES thread because you will not be trying the kangaroo court of the 'IAS'.

    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.6K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.7K Work, Benefits & Business
  • 603K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.