Used car dealer trying to dodge responsibility

Mildly_Miffed

When the new battery was fitted, were all fault codes read and cleared, and the new battery coded in?
Is it adaptive cruise?
I'm thinking there's going to be a lot of low-voltage transient weirdness stored, and if it just had the battery chucked on and no more…

As for as the touch-screen goes, "jumping through menus" etc sounds very like the fault you said in your original post that you were aware of at purchase. It's going to be very hard for you to prove it isn't…

TF03

https://forums.moneysavingexpert.com/discussion/comment/81887595#Comment_81887595

You replied previously without quite clearly having read all the information.

No the fault codes weren't read and cleared. And it wasn't coded in. I wasn't at a garage, I was being rescued at the side of a road.

The other faults were present before the battery was changed anyway.

And I wasn't aware of the issue at purchase. I said, it looks like there is a wavy line on the screen and was told it was condensation, it'll clear. It was working on the test drive but started to fail just days after getting the car home.

sheramber

I had a new stop start battery fitted recently. It was coded in to the car.

The next day I got a stop start not working message.

Took car back and had battery checked. All good but message returned.

Drove it to my local garage to investigate stop start error.

Got a phone call that key wouldn’t start car- keyless ignition.

Took up spare key but still not working.

Engineer contacted Skoda for advice and was able to get car started and moved into workshop to investigate.

9 oded messages cleared and now returned.

Drove home. Thirty minutes later key did not work.

It opened / locked doors.

Got my son to bring the spare key he had. It worked and my key has now worked since.

I can only assume something was corrupted somehow by the battery change/ coded messages.

My son’s working key somehow sorted things out.

born_again

https://forums.moneysavingexpert.com/discussion/comment/81887296#Comment_81887296

Ombudsman won't be weeks. It will be months & maybe longer.

If you want to go further then Letter Before Action & take them to court. But if they are a small back street dealer, then they may simply shut up shop & start again. Leaving you as you are.

PTP123

I feel sorry for people who have genuine issue with used cars but I don't know how some people manage to get through life when tiny problems cause them to fall apart ( not you OP)

On two separate posts in the consumer rights section one person is complaining about a faulty indicator and one is moaning about a handbrake button that has fallen off.

born_again

https://forums.moneysavingexpert.com/discussion/comment/81888380#Comment_81888380

They will spend more time & money arguing the point, than it will actually cost to fix. Especially when one of them is 8 years old.

Yes, I know consumer rights & all that. Just sounds like change of mind, rather than getting stuck in & fixing.

PTP123

https://forums.moneysavingexpert.com/discussion/comment/81888786#Comment_81888786

That's what I don't get. They're used vehicles. The fuel back and forward plus the time and effort is more than just booking the car in at an auto electrician for an hour.