Advice needed sick car at end of PCP agreement

Irish_one_teacher

We bought a 2018 Renault Kadjar 1.2 petrol in 2022 when cars were selling no at crazy prices through a PCP agreement. We know that we are likely to lose money when we return the car as the value of the car is lower now (approx £3k!!!) We are due to come to the end of the agreement in the first week of March. In the last 24 hours it has developed what we think is a turbo issue and the Renault Garage are saying that we need to pay around £6k just to hand the car back as obviously due to the agreement we are supposed to return it in a good condition. A friend has suggested that as it is a rental agreement there may be some help if we contact the rental company (Mobilize) and argue that as they technically own the car they can help - if we argue that the car was ‘not durable’. Does anyone have experience of this and can advise? Very stressed!!!

paul_c123

Does the car run and drive, safely? Is the EML on? If so, get it collected and pay whatever the extra is for having an EML on the dashboard, which won't be £6000.

Isthisforreal99

Your friend is talking nonsence btw but as above is the car driveable.

Irish_one_teacher

car is driveable for now - no Eml actually on when I dropped it to dealer - just an intermittent ‘check injection’ message - don’t really trust dealer at all and feel like I’m being hoodwinked. Might just get second opinion before any further action

Isthisforreal99

Give it back now before it gets worse.

daveyjp

It is an almost 8 year old car, things start to fail and any repairs are down to you.

It is however a useful warning about buying second hand cars on PCP, try and avoid doing so.

Mildly_Miffed

There's no way replacing the turbo on a Kadjar would be £6k… unless it was to be done by a main dealer, but who sane would take an 8yo low-value car to a main dealer?

The other option, of course, is to pay the balloon (how much?) and then dispose of the car privately, fixed or unfixed.

You took the PCP on with the knowledge that repairs were your responsibility…

jimjames

We know that we are likely to lose money when we return the car as the value of the car is lower now (approx £3k!!!) 

Why will you lose money? When you hand back a car with PCP there is nothing more to pay if the car is in good condition. The turbo is a separate issue to the PCP.

Keep_pedalling

https://forums.moneysavingexpert.com/discussion/comment/81881479#Comment_81881479

A car with a knackered turbo is not in good condition.

paul_c123

https://forums.moneysavingexpert.com/discussion/comment/81882157#Comment_81882157

Actually it is. Because "condition" only relates to cosmetic condition, and a few other very basic mechanical things that a non-mechanic would be able to spot, for example EML on, low/no coolant, low/no oil.

WellKnownSid

"Check injection" is a catch-all error message on Renaults and Dacias that could mean just about anything.

When a main dealer quotes £6k for a simple job - they aren't saying that it would cost £6k to do the work. They are telling you in the loudest possible way to go away - take your old car with you - they really don't want to diagnose the problem or to do the work.