Car purchase - electrical problems

andygb

https://forums.moneysavingexpert.com/discussion/comment/81885949#Comment_81885949

Because they have already tried to fix it twice and their head office has said that the latest faults (despite being exactly the same as the earlier ones) have nothing to do with the initial fault. So, basically, they cannot be trusted to tell the truth.

andygb

https://forums.moneysavingexpert.com/discussion/comment/81886204#Comment_81886204

They have had two opportunities to fix the car. If I give it back to them, how does my wife get to work?

born_again

https://forums.moneysavingexpert.com/discussion/comment/81886651#Comment_81886651

What outcome do you want?

If they fix it again, it's going into garage. If you reject it. Then you need to take it back. Either way you are without a car.

There is no right to a temp car, while work is done on the car. Going to court is not a quick process & runs the risk they shut up shop, leaving you with no car & no money.

Only other option is to P/X the car for another.

powerful_Rogue

https://forums.moneysavingexpert.com/discussion/comment/81886649#Comment_81886649

I didn't say let them fix it. They want to inspect it for the OP to reject it. Get an independant report done first so you can prove them wrong if they say it's not related. Also helps if it gets to SCC.

andygb

https://forums.moneysavingexpert.com/discussion/comment/81887232#Comment_81887232

I agree with what you say with regard to an independent report, because the dealership cannot be trusted. On the two previous times when they fixed the car, there was no paperwork/invoice, because they were simply correcting the faults. As I have no paperwork, how can I prove what the original faults were? I know that the current faults are exactly the same as the previous faults.

I am getting really stressed over this and that isn't good, because for the past three years, I have suffered from serious heart problems.

I have only purchased two cars from dealerships in my 45 years of driving and they have both gone wrong. The first was a Mazda 3 in 2010, which was still under manufacturer's warranty. It had an obvious inlet manifold leak, which meant it was doing around 25mpg. The main dealership refused to fix it under warranty and trading standards couldn't give any help.