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priorslee
priorslee Posts: 3,271 Forumite
Part of the Furniture 1,000 Posts Name Dropper Photogenic
edited 5 February at 12:25PM in Rich Editor Feedback

What I did:

Drafting new thread on comps board, I was trying to insert a link to the relevant competition page, but then the text box for the new thread disappeared and left me with just the discussion title and closing date boxes, so I was unable to complete the task.

Screenshot 2026-02-05 104933.png



I saved the draft, closed the page then tried reloading the draft and but the draft had an error message saying 'Gateway time out'. I gave up at this point and started again.

image.png

What Should happen:

Text box should remain visible to adjust or correct errors

What happened:

See above

Why it matters:

Makes drafting new thread very frustrating

Device/Browser:

Windows 11 PC
Chrome browser v144.0.7559.112

3
3 votes

In Progress · Last Updated

Comments

  • PennysIntoPounds
    PennysIntoPounds Posts: 5,938 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper

    What I did:

    Tried to paste my diary entry into the text box

    What Should happen:

    It should appear and let me edit it

    What happened:

    It shows 'extract text' as the only function

    Why it matters:

    I can't paste on my entries onto my diary

    Android/ Chrome

    https://forums.moneysavingexpert.com/discussion/6466032/an-in-between-phase/p1

    'self-blame can be as egotistical as self-praise... any work worth doing is greater than we are... we must not overrate our importance to it, either for good or ill' Margaret Kennedy Lucy Carmichael
  • PennysIntoPounds
    PennysIntoPounds Posts: 5,938 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper

    What I did:

    TrTried To paste text

    AnwSat i pasted shows

    What happened:

    (Other than the forum auto formatting issues in my text here)

    OOnce Text pasted the box goes blank and disappears. You can't edit it or see it. You also can't see bookmarked threads etc links at bottom or top of page so you have to reload entire forum in address bar

    Why it matters:

    The site doesn't work

    Device/Browser:

    AAndroid Chrome

    https://forums.moneysavingexpert.com/discussion/6466032/an-in-between-phase/p1

    'self-blame can be as egotistical as self-praise... any work worth doing is greater than we are... we must not overrate our importance to it, either for good or ill' Margaret Kennedy Lucy Carmichael
  • PennysIntoPounds
    PennysIntoPounds Posts: 5,938 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    edited 5 February at 12:23PM

    Hi @MSE_Stephen just to update that this temporarily worked yesterday but is now back to showing a blank condensed box when I paste from my phone notes to my diary text box.

    It also still has the issue of when this occurs, the bookmarks links disappearing from bottom (the big list) and top of page (as in, my profile button isn't there for me to navigate from)

    If I refresh my diary page in the address bar it shows the same thing so I still have to put the forum address in the address bar to get back to my diary and my comment is not saved. It doesn't save or show if I press save draft or post draft either

    Using android and chrome

    Thank you for all your work on these issues

    https://forums.moneysavingexpert.com/discussion/6466032/an-in-between-phase/p1

    'self-blame can be as egotistical as self-praise... any work worth doing is greater than we are... we must not overrate our importance to it, either for good or ill' Margaret Kennedy Lucy Carmichael
  • MSE_Stephen
    MSE_Stephen Posts: 1,096 Community Admin
    Part of the Furniture 500 Posts Combo Breaker Savvy Shopper!
    edited 5 February at 12:21PM

    Hi @PennysIntoPounds

    This is the only time I'm seeing mention of 'extract text' being mentioned.

    Can you give any more details? Is it a popup being shown, or some other type of error message?

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  • PennysIntoPounds
    PennysIntoPounds Posts: 5,938 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    edited 5 February at 12:21PM

    Thanks for getting back on this @MSE_Stephen the extract text issue has now gone but was replaced by the other not being able to paste issue I put in another thread

    https://forums.moneysavingexpert.com/discussion/6466032/an-in-between-phase/p1

    'self-blame can be as egotistical as self-praise... any work worth doing is greater than we are... we must not overrate our importance to it, either for good or ill' Margaret Kennedy Lucy Carmichael
  • MSE_Stephen
    MSE_Stephen Posts: 1,096 Community Admin
    Part of the Furniture 500 Posts Combo Breaker Savvy Shopper!
    edited 5 February at 12:23PM

    Hi

    Unless there's any more info pointing to a specific issue, this looks like it could be related to a caching issue that's causing other issues, like the Quote down-arrow sometimes not showing/not working.

    I'll keep an eye out for any other members reporting similar issues.

    Join the MSE Forum
    Get the Free MoneySavingExpert Money Tips E-mail
    To report inappropriate posts: click the report button
    Flag a news story:
    news@moneysavingexpert.com
  • PennysIntoPounds
    PennysIntoPounds Posts: 5,938 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    edited 5 February at 12:23PM

    Hi @MSE_Stephen thank you for your reply but I don't understand most of what you wrote, and it would be nice for people to be able to contribute to the forums without them needing to have the technological know-how of how they work! 🙂

    Screenshot_20260204_174459_Samsung Internet.jpg

    This is what occurs when I try to paste my diary entry. I, and many other forum members, unfortunately can't remember everything we want to say throughout the day to write it directly in.

    And it seems a real shame for an 'upgrade' to result in people being much less able to use the forum than they were able to previously

    https://forums.moneysavingexpert.com/discussion/6466032/an-in-between-phase/p1

    'self-blame can be as egotistical as self-praise... any work worth doing is greater than we are... we must not overrate our importance to it, either for good or ill' Margaret Kennedy Lucy Carmichael
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