We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Lowell /resolvecall

2»

Comments

  • Mycatlillyann
    Mycatlillyann Posts: 23
    10 Posts First Anniversary
    Forumite

    Hi again any ideas on how to respond to this letter I'm fed up of the back and forth , none of the information on there is correct

    Thank you

  • ManyWays
    ManyWays Posts: 2,641
    Sixth Anniversary 1,000 Posts Name Dropper
    Forumite

    Are you saying the account opening date, the address and the default date are all incorrect?

    Can you get your bank statement from September 2022?

  • Mycatlillyann
    Mycatlillyann Posts: 23
    10 Posts First Anniversary
    Forumite
    edited 3 March at 12:37PM

    The address is right but definitely no payment was made either

  • ManyWays
    ManyWays Posts: 2,641
    Sixth Anniversary 1,000 Posts Name Dropper
    Forumite

    Are the account opening and default dates right? I am asking as you said "none of the information on there is correct"; if a lot is wrong, they may simply be looking at the wrong account.

    If the only thing that is wrong is the £40 alleged payment in September 2022, get your bank statements for that month and reply disputing that you ever made this payment.

  • Mycatlillyann
    Mycatlillyann Posts: 23
    10 Posts First Anniversary
    Forumite
    edited 3 March at 1:46PM

    Thank you opening is right default is wrong and definitely no payment was made , last payment made end of 2017

  • ManyWays
    ManyWays Posts: 2,641
    Sixth Anniversary 1,000 Posts Name Dropper
    Forumite

    OK, get your bank statements so you can show that is unlikely

  • Mycatlillyann
    Mycatlillyann Posts: 23
    10 Posts First Anniversary
    Forumite

    I will do thank you

★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 355.8K Banking & Borrowing
  • 254.9K Reduce Debt & Boost Income
  • 456.2K Spending & Discounts
  • 248.3K Work, Benefits & Business
  • 605.9K Mortgages, Homes & Bills
  • 179K Life & Family
  • 263.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.