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Aviva sets up DD from quote

I applied for a home insurance quote from Aviva. I did not take out the insurance. I have found that they have set up a DD on my bank account, but no money has been taken despite it showing as active and an amount. Has anyone ever seen this? seems a bit cheeky. 

Comments

  • surreysaver
    surreysaver Posts: 5,213 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    How did they get your bank details?
    I consider myself to be a male feminist. Is that allowed?
  • PRAISETHESUN
    PRAISETHESUN Posts: 5,158 Forumite
    Seventh Anniversary 1,000 Posts Photogenic Name Dropper
    You can cancel the DD through your online banking so no payment may be taken. But I'd also double check you haven't accidently accepted the quote or something as that does seem a little odd to me.
  • Ayr_Rage
    Ayr_Rage Posts: 3,799 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    If you didn't buy the insurance there is no way they can have your bank details.

    You need to contact Aviva and ensure the policy is cancelled.
  • friolento
    friolento Posts: 3,346 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    If you took out an insurance policy by mistake, you might still be in the cooling off period. You should contact Aviva straight away to clarify, and cancel any policy taken out in error 
  • Aviva ask for your bank details at quote stage, so that if you accept the quote, it is set to go.

    I have not signed up for the insurance by mistake, they emailed me several times stating the quote was waiting. In addition I have checked the Aviva website and no insurance product is listed. I will certainly cancel the DD.
  • Shakin_Steve
    Shakin_Steve Posts: 2,848 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Name Dropper
    edited 16 March at 1:03PM
    Aviva ask for your bank details at quote stage, so that if you accept the quote, it is set to go.

    I have not signed up for the insurance by mistake, they emailed me several times stating the quote was waiting. In addition I have checked the Aviva website and no insurance product is listed. I will certainly cancel the DD.
    That's when my enquiry would cease.
    I came into this world with nothing and I've got most of it left.
  • wiseonesomeofthetime
    wiseonesomeofthetime Posts: 2,600 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 16 March at 1:03PM
    Aviva ask for your bank details at quote stage, so that if you accept the quote, it is set to go.

    I have not signed up for the insurance by mistake, they emailed me several times stating the quote was waiting. In addition I have checked the Aviva website and no insurance product is listed. I will certainly cancel the DD.
    That's when my enquiry would cease.
    Definitely. Major red flag for me.
  • Yes you are probably right
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