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Physical secure key
johnbar
Posts: 29
Forumite
In the process of activating my new key, i am asked to enter the serial number on the back of the keypad, do i omit the dashes ? or enter it all ?
0
Comments
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key for what?I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe, Old Style Money Saving and Pensions boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
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Could you name the bank/institution?0
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No idea but they typically only take the right number of characters so if you run out of space when including the dashes then chances are it wants it without. Obviously no idea which bank, what product type you are talking about etc.2
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Is this a DigiPass used for M&S / HSBC / FirstDirect? I would try it with the dashes first and if it fails try again without.1
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Shiley this is a wind up?
It's not difficult to find out from the Bank concerned... e.g. HSBC sayEnter the serial number from the back of your new Secure Key
The serial number can be found on the back of the device in the lower left corner.Please don't include any symbols or spaces.3 -
OP - try eating it.1
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