Dreams UK Sales Advice Needed

moacs

I bought a bed and mattress on Sunday because they had sales on. There's now being a further reduction about 3 days after. I could save myself 300 pounds if I cancelled and bought the same items online. My question is whether folks know if Dreams UK might do a further reduction when this round of reduction ends next Tuesday? I'm  thinking of either of cancelling current order and buy the same item and save 300 pounds. Second option is to cancel the order and hope there's further reduction next Wednesday. Thanks in advance for the advice.

flaneurs_lobster

Was your first order made in-store or online?

moacs

The first order was made in store. I called the customer service yesterday and they offered to price match or cancel if I still want to cancel. They gave me more days to make up my mind. 

elsien

No one here can definitively tell you whether there will be further reductions or not. 

ProcessMatters

Because it was bought in-store, you don’t have an automatic 14-day cooling-off right like you would online.

If Dreams have already offered to price-match or cancel, that’s actually the best outcome — take the price match now rather than gambling on a further reduction that may not happen.

If you cancel and re-order online, you would then have statutory cancellation rights, but you’d be taking delivery timing and stock risk for a speculative extra saving.

I’d lock in the guaranteed saving they’ve offered and move on.

gwynlas

I had a similar situation with Dreams some years ago re expecting a delivery before Christmas, which came and went  before bed was reduced ibn sales.
i tried to cancel as contract had been breached but they wanted to charge an order cancellation fee which would have wiped out saving.
30 years on and a number of beds purchased for rental units and homes, none from them

moacs

Thanks for all the advice. I think I'll opt for the matching price. Can't guarantee there would still be available stocks during further reductions