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Kent Reliance change nominated account problems!

fluffy_kittens47
fluffy_kittens47 Posts: 18 Forumite
10 Posts Photogenic Name Dropper First Anniversary
edited 8 January at 10:42AM in Savings & investments
Greetings,
I opened a 1 yr Fixed Rate Bond with this institution a little while ago, believing it to be UK based.
A relatively short time later, I did a bank switch of my main current account using CASS. I then attempted to change my nominated account (the account my 1 yr bond is linked to), and was informed that I needed to upload a bank statement from my new current account. I was sure that somewhere it said that the statement must include my home address, but cannot currently find where it says that!
Unfortunately after looking at my new current account, I cannot find any statements so far (maybe there will be one after 1 full month) but what if it does not contain my address, and what if I don't want to disclose the transactions listed? (What business is it of theirs!).
Also, something i've learned may make all this moot. The redirection facility, is this reliable?

I'm asking this here, as I had no trouble changing my nominated account with other UK-based institutions, they simply sent a code through the post which I was subsequently required to enter online.

Thanks in advance for any thoughts.

Comments

  • littleredhen
    littleredhen Posts: 3,357 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    usually your statement will include your address so I would just wait the month and see and when I changed my bank my old bank told me not to worry as they do have a system in place for any payments that come in to your old account - however you will be fine once you get a statement for your new bank - that is standard practice

    The mind is like a parachute. It doesn’t work unless it’s open.:o

    A winner listens, a loser just waits until it is their turn to talk:)
  • mills112
    mills112 Posts: 314 Forumite
    100 Posts Name Dropper
    As the poster above said, your statement will include your address, so don't worry.

    As to sending them the full statement, I wouldn't get overly worried about them seeing all the transactions, unless you are money laundering or funding an illegal cartel, I wouldn't worry about it  :D
  • I see,
    But If I did not update the nominated account, it would be transferred to my new account automatically?
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