Enterprise won't give courtesy car

m0bov

Aretnap said:

Grey_Critic said:

You are dealing with a claims management company and it could cost you a lot of money.

No it won't. Please don't post this sort of nonsense.

If the claim is not recovered then it will cost the op.

MyRealNameToo

m0bov said:

Aretnap said:

Grey_Critic said:

You are dealing with a claims management company and it could cost you a lot of money.

No it won't. Please don't post this sort of nonsense.

If the claim is not recovered then it will cost the op.

Ultimately you need to look at individual contracts but generally no, thats one of the reasons why the credit hire companies charge 3x the going for hire is because they absorb the unrecoverable element of any hire. The ABI GTA doesnt allow for the customer to be at risk if they comply.

The only time the customer themselves are liable, normally, is if 1) they fail to continue to support the firm in their recovery attempts, normally by refusing to provide bank statements or attending court or 2) if they dont follow instruction like being asked to return the car after 10 days after a total loss payment is received but they hanging onto the car for another 3 weeks whilst they buy their replacement. 

Before the ABI GTA changed then the likes of Helphire (now Albany) used to charge something like £1/day hire for this protection but they dropped that years ago. 

Obviously it's a totally different matter if they have an at fault accident whilst in the credit hire car or such. 

Aretnap

m0bov said:

Aretnap said:

Grey_Critic said:

You are dealing with a claims management company and it could cost you a lot of money.

No it won't. Please don't post this sort of nonsense.

If the claim is not recovered then it will cost the op.

It won't, unless the OP does something needlessly silly, for the reasons MyRealNameToo explains above.

The notion that if the third party insurer doesn't fancy paying for credit hire then you end up having to pay for it yourself is one of these urban myths that refuses to die no matter how many times well informed people explain why it isn't true.

Grey_Critic

Aretnap said:

m0bov said:

Aretnap said:

Grey_Critic said:

You are dealing with a claims management company and it could cost you a lot of money.

No it won't. Please don't post this sort of nonsense.

If the claim is not recovered then it will cost the op.

It won't, unless the OP does something needlessly silly, for the reasons MyRealNameToo explains above.

The notion that if the third party insurer doesn't fancy paying for credit hire then you end up having to pay for it yourself is one of these urban myths that refuses to die no matter how many times well informed people explain why it isn't true.

Someone has to pay amd you can guarantee the claims management company will not be doing so. We keep reading of people stuck with bills. 

facade

Grey_Critic said:

Aretnap said:

m0bov said:

Aretnap said:

Grey_Critic said:

You are dealing with a claims management company and it could cost you a lot of money.

No it won't. Please don't post this sort of nonsense.

If the claim is not recovered then it will cost the op.

It won't, unless the OP does something needlessly silly, for the reasons MyRealNameToo explains above.

The notion that if the third party insurer doesn't fancy paying for credit hire then you end up having to pay for it yourself is one of these urban myths that refuses to die no matter how many times well informed people explain why it isn't true.

Someone has to pay amd you can guarantee the claims management company will not be doing so. We keep reading of people stuck with bills. 

That is only if they breach the terms of their contract with the Credit Hire Company.

Otherwise there is a strange term in the contract that says that although the hirer is liable for all of the inflated costs (they have to be, or they cannot be claimed from the third party) the Credit Hire Company will only pursue them for the exact amount that the third party do pay if there is a shortfall. 

Basically, if the hirer doesn't blink and does everything that the CHC ask (including allowing scrutiny of their finances and attending Court if required) they don't have to pay anything, no matter what happens.

On the other hand, if they refuse to attend Court and the case against the third party collapses because of it, then the CHC can pursue them for all their costs.

The CHC do have to pay, but since they charge such inflated prices, they can cover their actual losses out of their vast profits (Just one crate of bubbly less at the Shareholders meeting, and probably some way to pay less tax too)

Aretnap

Grey_Critic said:

Someone has to pay amd you can guarantee the claims management company will not be doing so. 

Utter nonsense; claims management companies routinely absorb the costs of unsuccessful claims. (Though not too routinely as they generally avoid claims where there is not a god chance of recovery in the first place.)

Grey_Critic said:
We keep reading of people stuck with bills. 

Who are these people stuck with bills? Are they in the room with you right now?

MyRealNameToo

Grey_Critic said:

Aretnap said:

m0bov said:

Aretnap said:

Grey_Critic said:

You are dealing with a claims management company and it could cost you a lot of money.

No it won't. Please don't post this sort of nonsense.

If the claim is not recovered then it will cost the op.

It won't, unless the OP does something needlessly silly, for the reasons MyRealNameToo explains above.

The notion that if the third party insurer doesn't fancy paying for credit hire then you end up having to pay for it yourself is one of these urban myths that refuses to die no matter how many times well informed people explain why it isn't true.

Someone has to pay amd you can guarantee the claims management company will not be doing so. We keep reading of people stuck with bills. 

No, we keep reading about people being threatened with being stuck with a bill if they dont assist in recovery action. Normally occurs when the credit hire firm asks for bank account and credit card statements and someone who's had a free Mercedes E Class for 2 months suddenly doesnt want to reveal details. 

Why does someone have to pay? The reason they charge 3x the rate is to cover the cases where they dont get paid in full.