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Trading 212 can't change bank details

I've made a little bit of money through Trading212 as recommended here, but my bank details need to be changed so I can withdraw. However, there doesn't seem to be any option in the app to do this. My original card is verified and I can view the details but can't delete or change anything.
Can anyone help?

Comments

  • AndyTh_2
    AndyTh_2 Posts: 413
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Forumite
    edited 1 January at 8:31PM
    sometimes you have to use their support "contact us" from the app/website to change things, it's also good for giving an answer if there is actually a way in app/website.

    but in this case I just found it's available in deposit screen to add an account, not withdrawal, so maybe add your account from there
  • wyrdskein
    wyrdskein Posts: 16
    Part of the Furniture Combo Breaker First Post
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    AndyTh_2 said:
    sometimes you have to use their support "contact us" from the app/website to change things, it's also good for giving an answer if there is actually a way in app/website.

    but in this case I just found it's available in deposit screen to add an account, not withdrawal, so maybe add your account from there
    Thanks so much. It was indeed under 'Deposit.'
  • wmb194
    wmb194 Posts: 6,526
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
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    wyrdskein said:
    I've made a little bit of money through Trading212 as recommended here, but my bank details need to be changed so I can withdraw. However, there doesn't seem to be any option in the app to do this. My original card is verified and I can view the details but can't delete or change anything.
    Can anyone help?
    You're restricted to making withdrawals only to accounts and debit cards from which you've made a deposit. So you need to make a deposit from the new account and then verify it e.g., provide a bank statement for it.

    https://helpcentre.trading212.com/hc/en-us/articles/360007139958-How-do-I-add-a-new-withdrawal-method
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