Hyundai or Enterprise accident management for insurance claim?

lon_85

My current insurer does not have any approved hyundai garages so I need to find my own - but they will not cover recovery if I choose my own,  so just wondering if anyone has used Hyundai accident management or Enterprise? Any advice on this would be appreciated.

Woodstok2000

I used Hyundai accient management for a claim. They were fine, not always as communicative as I would have liked but no major issues.

MyRealNameToo

lon_85 said:

My current insurer does not have any approved hyundai garages so I need to find my own - but they will not cover recovery if I choose my own,  so just wondering if anyone has used Hyundai accident management or Enterprise? Any advice on this would be appreciated.

Hyundai is just a rebadge of CCP. Everyone and their mother who is in any way related to the motor trade will have a pet accident management operation, either their own if they are big enough or selling passing your details to a third party if they arent. 

Ultimately their interest are to get you into the most expensive hire car they can for as long as they can get away with it. They'll make some money on the inspection and 10% on the repairs but it's the hire where the big money is made. 

With almost all schemes you have no personal liability, unless you choose to buy the excess waiver or such, but that only applies as long as you support them in their recovery efforts. Insurers often challenge hire costs, there have been well publicised cases of people running up £20k+ in hire for a damaged vehicle worth less than 10% of that. As long as you do what they ask (eg share bank statements) then you'll almost certainly be fine its when people start getting silly and not wanting to share things or help with the recovery that it then gets expensive. 

If the vehicle is a total loss its when things get more painful as its the third party insurer that pays out but the hire car company clearly won't be chasing or challenging them as every day longer is another couple hundred in hire charges etc.