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Where do I start?!

Good morning all.  Newbie over here, mulling over life as we approach the new year.  I'm in a lot of debt.  I genuinely don't know where to start, or what to focus on, and with so much financial information and guidance out there, I thought I'd go back to basics, and get everything written down on paper (or on a website forum in this case), to see if anyone would be able to offer advice. 

Here is my list of income versus outgoings:

Income from salary: £2575
Outgoings:  
 £                     31.00 Debt Collector
 £                     17.00 Car Tax
 £                     25.00 Online Retailer (interest charged)
 £                     90.00 Online Retailer (no interest charged)
 £                   225.00 Car Finance
 £                     30.00 Credit Card (0% period)
 £                     70.00 Credit Card (0% period)
 £                   575.00 Shared Ownership Mortgage
 £                   455.00 Shared Ownership Rent
 £                   171.00 Council Tax
 £                     25.00 Water
 £                   200.00 Bank Loan
 £                   150.00 Credit Card (just coming out of 0% period)
 £                     29.00 Car Insurance
 £                   115.00 Gas and Electric
 £                     15.00 TV Licence
 £                     26.00 Phone
 £                     34.00 Broadband
 £                     20.00 Debt Collector
 £                     50.00 Amazon Subscribe and Save
 £                     13.00 House Insurance
 £                        8.00 Phone
 £                     15.00 Spotify
 £                        9.00 Amazon Subscription Charge
 £                     12.00 NHS
 £                     30.00 Petrol
 £                   150.00 Spend / Food

This comes to around £2600 so I am overspending.  I have tried to shift my credit cards onto another 0%, but am being declined because of my affordability scores (rightly so, in my honest opinion).  

Total Debts look like this:

Debts
Car Finance £  10,830.00 
Credit Card £     6,455.00 
Bank Loan £     2,700.00 
Credit Card £     1,711.00 
Credit Card
Online Retailer
 £     1,350.00 
£.         650.00
Online Retailer £     3,500.00 
Debt Collector £        416.00 
Debt Collector £        308.00 
 TOTAL DEBT: £  27,270.00 

Where do I start?!  In a year, I've gone from having a 999 Experian Credit Score with £3000 debt, to a 324 score and £27k in debt.  Yikes.
«13

Comments

  • Can you do it as an SOA (link below). Format for MSE. This will make it a lot easier for people to comment and help you. There’s always a way through! There is lots of good help and advice here.

    https://www.lemonfool.co.uk/financecalculators/soa.php

    Hastings Direct 4775.99

    La Redoute 676.21

    Barclaycard 295.20

  • itsthelittlethings
    itsthelittlethings Posts: 2,578
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Forumite
    edited 30 December 2025 at 11:20AM
    Also when you say debt collector what do you mean? Are these loan sharks? If so you can get specialist help, others may be able to advise.

    Hastings Direct 4775.99

    La Redoute 676.21

    Barclaycard 295.20

  • [font=courier new][b]Statement of Affairs and Personal Balance Sheet[/b][b]

    Household Information[/b]
    Number of adults in household........... 1
    Number of children in household......... 
    Number of cars owned.................... 1[b]

    Monthly Income Details[/b]
    Monthly income after tax................ 2575
    Partners monthly income after tax....... 0
    Benefits................................ 0
    Other income............................ 0[b]
    Total monthly income.................... 2575[/b][b]

    Monthly Expense Details[/b]
    Mortgage................................ 575
    Secured/HP loan repayments.............. 0
    Rent.................................... 455
    Management charge (leasehold property).. 0
    Council tax............................. 171
    Electricity............................. 60
    Gas..................................... 55
    Oil..................................... 0
    Water rates............................. 25
    Telephone (land line)................... 0
    Mobile phone............................ 34
    TV Licence.............................. 15
    Satellite/Cable TV...................... 0
    Internet Services....................... 34
    Groceries etc. ......................... 150
    Clothing................................ 0
    Petrol/diesel........................... 30
    Road tax................................ 17
    Car Insurance........................... 29
    Car maintenance (including MOT)......... 0
    Car parking............................. 0
    Other travel............................ 0
    Childcare/nursery....................... 0
    Other child related expenses............ 0
    Medical (prescriptions, dentist etc).... 12
    Pet insurance/vet bills................. 0
    Buildings insurance..................... 0
    Contents insurance...................... 13
    Life assurance ......................... 0
    Other insurance......................... 0
    Presents (birthday, christmas etc)...... 0
    Haircuts................................ 0
    Entertainment........................... 0
    Holiday................................. 0
    Emergency fund.......................... 0[b]
    Total monthly expenses.................. 1675[/b]
    [b]

    Assets[/b]
    Cash.................................... 0
    House value (Gross)..................... 120000
    Shares and bonds........................ 0
    Car(s).................................. 0
    Other assets............................ 0[b]
    Total Assets............................ 120000[/b]
    [b]

    Secured & HP Debts[/b]
    Description....................Debt......Monthly...APR
    Mortgage...................... 89000....(575)......0[b]
    Total secured & HP debts...... 89000.....-.........-   [/b]

    [b]Unsecured Debts[/b]
    Description....................Debt......Monthly...APR
    Bank Loan......................2700......134.......11
    Credit Card....................6500......70........0
    Credit Card....................1711......0.........26.49
    Debt Collector (uni)...........308.......31........0
    Debt Collector (uni)...........416.......20........0
    Online Retailer................650.......30........25
    Online Retailer................3600......90........0
    Credit Card....................1350......30........0[b]
    Total unsecured debts..........17235.....405.......-  [/b]

    [b]
    Monthly Budget Summary[/b]
    Total monthly income.................... 2,575
    Expenses (including HP & secured debts). 1,675
    Available for debt repayments........... 900
    Monthly UNsecured debt repayments....... 405[b]
    Amount left after debt repayments....... 495[/b]

    [b]Personal Balance Sheet Summary[/b]
    Total assets (things you own)........... 120,000
    Total HP & Secured debt................. -89,000
    Total Unsecured debt.................... -17,235[b]
    Net Assets.............................. 13,765[/b]

    [i]Created using the SOA calculator at www.LemonFool.co.uk.
    Reproduced on Moneysavingexpert with permission, using other browser.[/i][/font]
  • Thank you @itsthelittlethings - that's a great tool! See above.

    The debt collector items are what I owe universities from study.  I've been paying them off for around 10 years now, and am slowly getting there!
  • Apologies, I didn't add my car finance to the above sheet, that debt stands at £10830, with a £225 a month payment, 5% interest
  • Thank you @itsthelittlethings - that's a great tool! See above.

    The debt collector items are what I owe universities from study.  I've been paying them off for around 10 years now, and am slowly getting there!
    Your SOA is showing that your debt payments are manageable (although I suspect some of the figures are wrong - 0 entertainment, haircuts, gifts for a start - never go to the cinema, get a takeaway, buy a present?). 

    Really what you need to do is back back over a couple of months bank statements with a fine toothed comb and do an SOA based on what you actually spend. You haven’t ended up with that level of debt with that kind of spending - if you’re still struggling your SOA is also not accurate. Get an accurate SOA based on what you actually spend. It may show a negative budget or no surplus, that’s fine. It gives you somewhere to work from to set a realistic budget, cutting down on some areas where you can make changes.

    Also it’s recommended that you start saving towards an emergency fund for when the boiler breaks, you have car issues etc etc.

    Are you paying the minimum payments on all debts or a you in any kind of arrangement with creditors?

    Hastings Direct 4775.99

    La Redoute 676.21

    Barclaycard 295.20

  • Ok with your car payment things are a bit tighter. You do need an accurate SOA though.

    Hastings Direct 4775.99

    La Redoute 676.21

    Barclaycard 295.20

  • You're absolutely right @itsthelittlethings.  I've just gone through it all again:
    [font=courier new][b]Statement of Affairs and Personal Balance Sheet[/b][b]

    Household Information[/b]
    Number of adults in household........... 1
    Number of children in household......... 
    Number of cars owned.................... 1[b]

    Monthly Income Details[/b]
    Monthly income after tax................ 2575
    Partners monthly income after tax....... 0
    Benefits................................ 0
    Other income............................ 0[b]
    Total monthly income.................... 2575[/b][b]

    Monthly Expense Details[/b]
    Mortgage................................ 575
    Secured/HP loan repayments.............. 0
    Rent.................................... 455
    Management charge (leasehold property).. 0
    Council tax............................. 171
    Electricity............................. 60
    Gas..................................... 55
    Oil..................................... 0
    Water rates............................. 25
    Telephone (land line)................... 0
    Mobile phone............................ 34
    TV Licence.............................. 15
    Satellite/Cable TV...................... 0
    Internet Services....................... 34
    Groceries etc. ......................... 150
    Clothing................................ 50
    Petrol/diesel........................... 30
    Road tax................................ 17
    Car Insurance........................... 29
    Car maintenance (including MOT)......... 30
    Car parking............................. 0
    Other travel............................ 10
    Childcare/nursery....................... 0
    Other child related expenses............ 0
    Medical (prescriptions, dentist etc).... 12
    Pet insurance/vet bills................. 0
    Buildings insurance..................... 11
    Contents insurance...................... 13
    Life assurance ......................... 0
    Other insurance......................... 0
    Presents (birthday, christmas etc)...... 25
    Haircuts................................ 0
    Entertainment........................... 100
    Holiday................................. 0
    Emergency fund.......................... 10[b]
    Total monthly expenses.................. 1911[/b]
    [b]

    Assets[/b]
    Cash.................................... 0
    House value (Gross)..................... 120000
    Shares and bonds........................ 0
    Car(s).................................. 0
    Other assets............................ 0[b]
    Total Assets............................ 120000[/b]
    [b]

    Secured & HP Debts[/b]
    Description....................Debt......Monthly...APR
    Mortgage...................... 89000....(575)......0[b]
    Total secured & HP debts...... 89000.....-.........-   [/b]

    [b]Unsecured Debts[/b]
    Description....................Debt......Monthly...APR
    Bank Loan......................2700......150.......11
    Credit Card....................6500......70........0
    Credit Card....................1711......100.......26.49
    Car Finance....................10830.....225.......5
    Debt Collector (uni)...........308.......31........0
    Debt Collector (uni)...........416.......20........0
    Online Retailer................650.......30........25
    Online Retailer................3600......90........0
    Credit Card....................1350......30........0[b]
    Total unsecured debts..........28065.....746.......-  [/b]

    [b]
    Monthly Budget Summary[/b]
    Total monthly income.................... 2,575
    Expenses (including HP & secured debts). 1,911
    Available for debt repayments........... 664
    Monthly UNsecured debt repayments....... 746[b]
    Amount short for making debt repayments. -82[/b]

    [b]Personal Balance Sheet Summary[/b]
    Total assets (things you own)........... 120,000
    Total HP & Secured debt................. -89,000
    Total Unsecured debt.................... -28,065[b]
    Net Assets.............................. 2,935[/b]

    [i]Created using the SOA calculator at www.LemonFool.co.uk.
    Reproduced on Moneysavingexpert with permission, using other browser.[/i][/font]
  • ManyWays
    ManyWays Posts: 2,623
    Sixth Anniversary 1,000 Posts Name Dropper
    Forumite
    ok, next time you do a SOA, the car finance goes in as a secured debt (unless its just a bank loan you bought the car with.)

    That is now looking tight, very tight. The cards at 0% interest, when do the 0% terms end?

    Have you had a car on finance before this one? If you have, have you heard of car commission refunds?
  • Hi @manyways.  Thank you for coming back to me.  Ok, noted, and I'll update that in my SOA now.  The car finance was taken out with the dealer.

    For the credit card with £6500 remaining, the 0% ends July 2026, £1711 ended this month, and £1350 0% ends November 2026.

    I have had a car on finance before this one, and did apply to the refund scheme, waiting months before I heard I wasn't entitled to anything.

    Thank you.
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