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Holiday apartment let & GDPR

24

Comments

  • Emily_Joy said:

    I have been using AirBnB since 2014. It was always about sharing your home with someone so to me what you describe sounds very nonpersonal, "just business, nothing else".
    I'm afraid that AirBnB may have started as a nice way for middle-class hippies to offer each other their sofa for a cheap overnight (I think for free?) but it's not that business anymore, their turnover last year was over $11B. 

    Very much a short-term let enabler that has had a devastating effect on the rental market in many Cities worldwide, and led to many local authorities to legislate against their proliferation. Walk around (say Edinburgh or Bath) and just see how many residential properties have multiple key boxes attached to their doors.
  • Emily_Joy
    Emily_Joy Posts: 1,617 Forumite
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    I stay in apartments (not Airbnb) when I go to Spain. With the new licensing regime some owners ask for the information before arrival and some on arrival, it is all dependent on your arrival time. For my last one 
    I had to provide the info beforehand as my flight didn't get in until 9:30PM so  takeover was remote.
    When booking you must ensure that they provide the licence details within the ad. 
    Well, our flight arrived at about 2pm, so we could have arrived at our accommodation before 4pm. Seems perfectly normal check-in time.  
  • martindow
    martindow Posts: 10,740 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Emily_Joy said:
    I stay in apartments (not Airbnb) when I go to Spain. With the new licensing regime some owners ask for the information before arrival and some on arrival, it is all dependent on your arrival time. For my last one 
    I had to provide the info beforehand as my flight didn't get in until 9:30PM so  takeover was remote.
    When booking you must ensure that they provide the licence details within the ad. 
    Well, our flight arrived at about 2pm, so we could have arrived at our accommodation before 4pm. Seems perfectly normal check-in time.  
    It was a civilised time, but it's possible that the owner lives miles away.  

  • user1977
    user1977 Posts: 19,706 Forumite
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    It's very common and I'm surprised you hadn't already figured it out from the listings and reviews.
  • Emily_Joy
    Emily_Joy Posts: 1,617 Forumite
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    martindow said:
    Emily_Joy said:
    I stay in apartments (not Airbnb) when I go to Spain. With the new licensing regime some owners ask for the information before arrival and some on arrival, it is all dependent on your arrival time. For my last one 
    I had to provide the info beforehand as my flight didn't get in until 9:30PM so  takeover was remote.
    When booking you must ensure that they provide the licence details within the ad. 
    Well, our flight arrived at about 2pm, so we could have arrived at our accommodation before 4pm. Seems perfectly normal check-in time.  
    It was a civilised time, but it's possible that the owner lives miles away.  


    Oh even in a 3rd country, particularly convenient for scams. It is strongly advised not to make any payment until you see a place you are renting in UK. Why should it be any different, in particular as you have already paid in full for accommodation itself. 
    No matter where the owner lives, customer data has to be processed and stored securely, I would be surprised if a bank advises their clients its fine to send a photo of the credit card via whatsapp.
  • user1977
    user1977 Posts: 19,706 Forumite
    Eighth Anniversary 10,000 Posts Photogenic Name Dropper
    Emily_Joy said:
    martindow said:
    Emily_Joy said:
    I stay in apartments (not Airbnb) when I go to Spain. With the new licensing regime some owners ask for the information before arrival and some on arrival, it is all dependent on your arrival time. For my last one 
    I had to provide the info beforehand as my flight didn't get in until 9:30PM so  takeover was remote.
    When booking you must ensure that they provide the licence details within the ad. 
    Well, our flight arrived at about 2pm, so we could have arrived at our accommodation before 4pm. Seems perfectly normal check-in time.  
    It was a civilised time, but it's possible that the owner lives miles away.  

    It is strongly advised not to make any payment until you see a place you are renting in UK
    I’ve never seen that advice in relation to short-term holiday lets, and I doubt you’d get away with trying it, given how ubiquitous it is to at least take a deposit before the arrival date.
  • Emily_Joy
    Emily_Joy Posts: 1,617 Forumite
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    user1977 said:
    Emily_Joy said:
    martindow said:
    Emily_Joy said:
    I stay in apartments (not Airbnb) when I go to Spain. With the new licensing regime some owners ask for the information before arrival and some on arrival, it is all dependent on your arrival time. For my last one 
    I had to provide the info beforehand as my flight didn't get in until 9:30PM so  takeover was remote.
    When booking you must ensure that they provide the licence details within the ad. 
    Well, our flight arrived at about 2pm, so we could have arrived at our accommodation before 4pm. Seems perfectly normal check-in time.  
    It was a civilised time, but it's possible that the owner lives miles away.  

    It is strongly advised not to make any payment until you see a place you are renting in UK
    I’ve never seen that advice in relation to short-term holiday lets, and I doubt you’d get away with trying it, given how ubiquitous it is to at least take a deposit before the arrival date.
    user1977 said:
    Emily_Joy said:
    martindow said:
    Emily_Joy said:
    I stay in apartments (not Airbnb) when I go to Spain. With the new licensing regime some owners ask for the information before arrival and some on arrival, it is all dependent on your arrival time. For my last one 
    I had to provide the info beforehand as my flight didn't get in until 9:30PM so  takeover was remote.
    When booking you must ensure that they provide the licence details within the ad. 
    Well, our flight arrived at about 2pm, so we could have arrived at our accommodation before 4pm. Seems perfectly normal check-in time.  
    It was a civilised time, but it's possible that the owner lives miles away.  

    It is strongly advised not to make any payment until you see a place you are renting in UK
    I’ve never seen that advice in relation to short-term holiday lets, and I doubt you’d get away with trying it, given how ubiquitous it is to at least take a deposit before the arrival date.
    Do you mean to say that a guest has to pay for accommodation in full and pay the deposit (which is greater than the cost of accommodation) for eventualities before they even check-in? To me it makes little sense: they cannot possibly damage anything if they don't show up. At the same time if the host chooses to let the place to someone else in case of no-show they can charge those who didn't show up for damages. 
  • user1977
    user1977 Posts: 19,706 Forumite
    Eighth Anniversary 10,000 Posts Photogenic Name Dropper
    edited 27 December 2025 at 2:35PM
    Emily_Joy said:
    user1977 said:
    Emily_Joy said:
    martindow said:
    Emily_Joy said:
    I stay in apartments (not Airbnb) when I go to Spain. With the new licensing regime some owners ask for the information before arrival and some on arrival, it is all dependent on your arrival time. For my last one 
    I had to provide the info beforehand as my flight didn't get in until 9:30PM so  takeover was remote.
    When booking you must ensure that they provide the licence details within the ad. 
    Well, our flight arrived at about 2pm, so we could have arrived at our accommodation before 4pm. Seems perfectly normal check-in time.  
    It was a civilised time, but it's possible that the owner lives miles away.  

    It is strongly advised not to make any payment until you see a place you are renting in UK
    I’ve never seen that advice in relation to short-term holiday lets, and I doubt you’d get away with trying it, given how ubiquitous it is to at least take a deposit before the arrival date.
    user1977 said:
    Emily_Joy said:
    martindow said:
    Emily_Joy said:
    I stay in apartments (not Airbnb) when I go to Spain. With the new licensing regime some owners ask for the information before arrival and some on arrival, it is all dependent on your arrival time. For my last one 
    I had to provide the info beforehand as my flight didn't get in until 9:30PM so  takeover was remote.
    When booking you must ensure that they provide the licence details within the ad. 
    Well, our flight arrived at about 2pm, so we could have arrived at our accommodation before 4pm. Seems perfectly normal check-in time.  
    It was a civilised time, but it's possible that the owner lives miles away.  

    It is strongly advised not to make any payment until you see a place you are renting in UK
    I’ve never seen that advice in relation to short-term holiday lets, and I doubt you’d get away with trying it, given how ubiquitous it is to at least take a deposit before the arrival date.
    Do you mean to say that a guest has to pay for accommodation in full and pay the deposit (which is greater than the cost of accommodation) for eventualities before they even check-in? To me it makes little sense: they cannot possibly damage anything if they don't show up. At the same time if the host chooses to let the place to someone else in case of no-show they can charge those who didn't show up for damages. 
    No, nobody had mentioned anything about a damages deposit. I was replying to your comment about paying nothing at all before you turn up.
  • I have arranged accommodation through Trip in the past...

    Firstly, you pay the intermediary who are then responsible for paying the host. You pay in advance, but if there are any problems the intermediary can withhold your payment and return it to you. 

    Secondly, it is usual to provide an image of your passport (or other proof of identity) as part of an online check-in. It is NOT usual to provide a scan of your credit card: I have never been asked for this and would decline such a request. 
  • user1977 said:
    Emily_Joy said:
    user1977 said:
    Emily_Joy said:
    martindow said:
    Emily_Joy said:
    I stay in apartments (not Airbnb) when I go to Spain. With the new licensing regime some owners ask for the information before arrival and some on arrival, it is all dependent on your arrival time. For my last one 
    I had to provide the info beforehand as my flight didn't get in until 9:30PM so  takeover was remote.
    When booking you must ensure that they provide the licence details within the ad. 
    Well, our flight arrived at about 2pm, so we could have arrived at our accommodation before 4pm. Seems perfectly normal check-in time.  
    It was a civilised time, but it's possible that the owner lives miles away.  

    It is strongly advised not to make any payment until you see a place you are renting in UK
    I’ve never seen that advice in relation to short-term holiday lets, and I doubt you’d get away with trying it, given how ubiquitous it is to at least take a deposit before the arrival date.
    user1977 said:
    Emily_Joy said:
    martindow said:
    Emily_Joy said:
    I stay in apartments (not Airbnb) when I go to Spain. With the new licensing regime some owners ask for the information before arrival and some on arrival, it is all dependent on your arrival time. For my last one 
    I had to provide the info beforehand as my flight didn't get in until 9:30PM so  takeover was remote.
    When booking you must ensure that they provide the licence details within the ad. 
    Well, our flight arrived at about 2pm, so we could have arrived at our accommodation before 4pm. Seems perfectly normal check-in time.  
    It was a civilised time, but it's possible that the owner lives miles away.  

    It is strongly advised not to make any payment until you see a place you are renting in UK
    I’ve never seen that advice in relation to short-term holiday lets, and I doubt you’d get away with trying it, given how ubiquitous it is to at least take a deposit before the arrival date.
    Do you mean to say that a guest has to pay for accommodation in full and pay the deposit (which is greater than the cost of accommodation) for eventualities before they even check-in? To me it makes little sense: they cannot possibly damage anything if they don't show up. At the same time if the host chooses to let the place to someone else in case of no-show they can charge those who didn't show up for damages. 
    No, nobody had mentioned anything about a damages deposit. I was replying to your comment about paying nothing at all before you turn up.
    One of the reasons for using an intermediary service such as AirBnB (along with the fact that the accommodation is likely to actually exist) is that a "damages" deposit will not be required. 
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