Facebook Marketplace - easy to get scammed as a seller?

B0bbyEwing

Pollycat said:

savergrant said:

Proof of posting (at a post office or through the royal mail app at a parcel postbox) should guarantee you a book of stamps if the seller says they didn't get it returned, so long as it's not an excluded item. Tracked or signed for will give you proof that it had been returned but the seller could always dispute that you'd returned everything you received.
Did you buy from a business seller or a private seller? If it was a private sale they might not accept change of mind returns.

Personally I'd go for proof of posting and if the seller says 'I didn't receive it' put a claim in, and accept £10 worth of stamps.

I'm a private seller and I do not accept returns unless SNAD.
My descriptions are very detailed and so are my photos.
In the 20 years of buying and selling on eBay, I have had a couple of return requests but have batted them back (with success) and the reason for return has been shown to be not credible because of my photos & descriptions.

Buying on Vinted and eBay had been a very good experience as I'm meticulously examine photos and descriptions,

Same boat. 

I'm extremely detailed and if there's any microscopic detail that a picky buyer has a 0.000001% chance of picking up on then I always highlight it. 

soolin

B0bbyEwing said:

@soolin - how would you work this eBay returns where I cover myself with the returning of it.

Basically bought an item. Was £10-£11. Nothing wrong with it, I just don't need it now so a change of mind & I know this then means I'm the one who covers the return cost. The item is quite small & light. Haven't weighed it yet but I suspect it'll be under 100g. If not then it'll be only just & so over 100g.

So on an item of this value I want to keep the return postage as low as possible while covering myself in the event it goes 'missing' during RMs handling (doesn't have to be Royal Mail I suppose) so that one way or another I get a refund.

I know there's signed for & I've had folk mention getting proof of postage but not signed for. I'm not sure which would sort me out if it never made it to back to the seller.





** And I know there'll be people reading this who'd say - I wouldn't bother for an item of that value. To which I'll just say, private message me, I'll give you my PayPal details & you can feel free to send me many transfers of £10 since it's no big deal  Basically just throwing that last bit in for anyone else who'd chirp in with it to show I'm really not interested in that POV at all.

It’s not just the weight, it’s also the size of the item and if you are dealing with a business seller or a private seller who accepts return then when you open a change of mind return ebay will sell you a label that fully tracks through their system, usually for around £3+

B0bbyEwing

soolin said:

B0bbyEwing said:

@soolin - how would you work this eBay returns where I cover myself with the returning of it.

Basically bought an item. Was £10-£11. Nothing wrong with it, I just don't need it now so a change of mind & I know this then means I'm the one who covers the return cost. The item is quite small & light. Haven't weighed it yet but I suspect it'll be under 100g. If not then it'll be only just & so over 100g.

So on an item of this value I want to keep the return postage as low as possible while covering myself in the event it goes 'missing' during RMs handling (doesn't have to be Royal Mail I suppose) so that one way or another I get a refund.

I know there's signed for & I've had folk mention getting proof of postage but not signed for. I'm not sure which would sort me out if it never made it to back to the seller.





** And I know there'll be people reading this who'd say - I wouldn't bother for an item of that value. To which I'll just say, private message me, I'll give you my PayPal details & you can feel free to send me many transfers of £10 since it's no big deal  Basically just throwing that last bit in for anyone else who'd chirp in with it to show I'm really not interested in that POV at all.

It’s not just the weight, it’s also the size of the item and if you are dealing with a business seller or a private seller who accepts return then when you open a change of mind return ebay will sell you a label that fully tracks through their system, usually for around £3+

Thanks. Wasn't aware they'd provide that label. They never used to last time I did a change of mind return many moons ago.

And the item is small. Palm of hand small, if that.

savergrant

I should imagine there is a way of opting out of the ebay label, has the seller agreed to accept the return?

B0bbyEwing

savergrant said:

I should imagine there is a way of opting out of the ebay label, has the seller agreed to accept the return?

I haven't contacted them yet because I can't find where I've put the thing 😔

soolin

B0bbyEwing said:

savergrant said:

I should imagine there is a way of opting out of the ebay label, has the seller agreed to accept the return?

I haven't contacted them yet because I can't find where I've put the thing 😔

Don't leave it too late, the return request window can be as short as 14 days.