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How to reinstall webcam driver on HP laptop

I have a five year old HP Pavilion Gaming 17-cd1014na laptop running

Windows 10 (with extended support)

The built in webcam no longer works in Zoom etc.

Camera no longer appears in Settings-Devices.

How do I reinstall the correct driver?

The HP web site was unhelpful as it doesn't appear to list a webcam driver.

Thanks


A man walked into a car showroom.
He said to the salesman, “My wife would like to talk to you about the Volkswagen Golf in the showroom window.”
Salesman said, “We haven't got a Volkswagen Golf in the showroom window.”
The man replied, “You have now mate".

Comments

  • Neil_Jones
    Neil_Jones Posts: 9,794 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    You don't usually need drivers for webcams.

    From the user manual:  "To turn off your camera, slide the camera privacy switch toward the icon next to the
    switch. To turn the camera back on, slide the switch away from the icon"

  • Lorian
    Lorian Posts: 6,640 Forumite
    Twentieth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 17 December 2025 at 10:30AM
    If it's not appearing in device settings at all it's

    A) come unplugged inside the lid
    b) failed
    C) turned off in the BIOS

  • BFBW
    BFBW Posts: 266 Forumite
    100 Posts First Anniversary Name Dropper
    Try F4 or Fn+F4.
  • Belenus
    Belenus Posts: 2,793 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 18 December 2025 at 1:30PM
    Thanks for the responses.

    Yesterday the webcam started working again. Hopefully it will stay like that.

    F4 is for multiple screens on my laptop. I can't see a camera function key.
    A man walked into a car showroom.
    He said to the salesman, “My wife would like to talk to you about the Volkswagen Golf in the showroom window.”
    Salesman said, “We haven't got a Volkswagen Golf in the showroom window.”
    The man replied, “You have now mate".
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