POPLA Appeal Stage - NTK Validity

James_Poisson

The following assumption for me shows either the bias or ineptitude of POPLA who are supposed to only consider evidence and facts, not make it up as they go along:

"it is likely that the landowner would remove the signage stating the £100 PCN amount if they did not agree with the parking charge amount. Not many landowners would look on quietly while someone operates on their land without their permission stating the incorrect terms and conditions so I am satisfied that the charge is correct."

They never give any leeway like that to appellants, usually sating something like "I can only consider the evidence before me", this assessor needs a severe talking to. But POPLA will just bleat on about it being a one stage appeal it's wrong but it stands!

On the issue of the signage how can this PPC be compliant with the BPA audit system that claims they are audited every year and their signage has been passed (they all like to state that in their evidence submissions).

From this example it is quite clear they are flouting the rules set by their ATA by allowing the landowner to put up (or not) any old signage they want which obviously is not audited, we all know that the BPA only look at office masters not on site reality.

An unregulated industry with a unregulated biased appeals system(s) that basically carries on regardless!

SwankyKumquat

https://forums.moneysavingexpert.com/discussion/comment/81908514#Comment_81908514

Submitted formal complaint by email - focussed specifically on the failure to consider para 14 or Annex G, and the assessor's choice to make a hypothetical assessment of landowner intention in blatant disregard to these requirements. What kind of response from POPLA could I anticipate from this complaint?

Coupon-mad

The decision will not be changed but if the complaints reviewer agrees with you, then you can use that later, as court evidence.