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Any issues with Halifax app?

Anyone having issues with the HFX mobile banking app? It claims I've entered my sign in details incorrectly too many times. When I click through all the information to retrieve my username and attempt to login it displays a message that a technical issue has occurred, logging in again (though I haven't yet) might fix it, or to try later.

Comments

  • Signed in to app OK an hour ago.
  • elsien
    elsien Posts: 37,657 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    It has just let me in okay.
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • northwalesd
    northwalesd Posts: 1,432 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Thanks both, I'll investigate further.
  • SussexBoy
    SussexBoy Posts: 8 Forumite
    Part of the Furniture First Post Combo Breaker

    Im having loads of issues with the Halifax app trying to Pay my Credit Card as they only allow via the app or Direct Debits and I will not use DD's as my accounts have been abused by DD's in the past. The app just keeps failing to manage to take a payment over days and days. Ive raised a complaint for a second time now as ive been charged interest being a day late. Unless they sort this out my advice is ditch the Lloyds Ultra Card as it not worth the hassle

  • flaneurs_lobster
    flaneurs_lobster Posts: 10,576 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper

    You could try setting up a Faster Payment from your Halifax CA to the Lloyds CC account, the account number & sort code to use (along with your CC number) are shown on the PDF copy of your CC bill.

    Or you could try using your Halifax debit card from the Lloyds Pay your CC bit of the app.

    Or go into a Lloyds/BoS/Halifax branch.

    Or send a cheque?

  • Nasqueron
    Nasqueron Posts: 11,518 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 28 April at 10:10AM

    The Lloyd Ultra card is great with the 1% cashback, it's only a problem here because you won't use direct debit (you can set it to take the balance, or a fixed sum, they can't be "abused" as you set the amount it takes).

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • redux
    redux Posts: 23,045 Forumite
    Part of the Furniture 10,000 Posts Name Dropper

    Although you could previously and still can use Halifax debit card to pay Lloyds credit card, now there is no need

    Now that Halifax and Lloyds accounts all appear in Halifax and Lloyds online banking and apps, the faster payments transfer should be simple to arrange directly there without needing to enter any account numbers, though the older arrangement of use debit card, and newer of use other (i.e. non group) bank account are also available

    I've not had a problem and can't understand why it wouldn't be happening

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