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Used laptop purchase, what to do.
shiraz99
Posts: 1,861 Forumite
What would you do in the following scenario?
I purchased a Dell Latitude 3540 from a local auction site (not eBay) and got what I think was/is a pretty good deal. The described specs were, 12th Gen Intel i5 processor, 16gb RAM, 512gb SSD etc, but what I actually got was only 8gb RAM, 256gb SSD but it does have a later 13th gen intel i5. Also, the laptop is in mint condition. All for around £130.
I have emailed the auction site to let them know but should I just return the laptop for a full refund if they agree or take the reduced specs on the chin given the condition of the machine and the newer processor. The other option would be to ask for some sort of partial refund to at least cover the cost of an additional 8gb of memory but I doubt they'll go for that.
I purchased a Dell Latitude 3540 from a local auction site (not eBay) and got what I think was/is a pretty good deal. The described specs were, 12th Gen Intel i5 processor, 16gb RAM, 512gb SSD etc, but what I actually got was only 8gb RAM, 256gb SSD but it does have a later 13th gen intel i5. Also, the laptop is in mint condition. All for around £130.
I have emailed the auction site to let them know but should I just return the laptop for a full refund if they agree or take the reduced specs on the chin given the condition of the machine and the newer processor. The other option would be to ask for some sort of partial refund to at least cover the cost of an additional 8gb of memory but I doubt they'll go for that.
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Comments
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What outcome do you want, memory is cheap, work out the cost of adding the extra memory, sounds crazy to go for a refund of a mint laptop you are otherwise happy with that has a better processor.0
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Memory used to be cheap but it isn't anymore unfortunately as most manufacturers move away from consumer supplies to AI server supply. An 8GB DDR4 stick is at least £40 these days.caprikid1 said:What outcome do you want, memory is cheap, work out the cost of adding the extra memory, sounds crazy to go for a refund of a mint laptop you are otherwise happy with that has a better processor.0 -
A used stick will be under £15. Clearly used is acceptable as the 8GB you currently have is used.
So long as it passes a memtest86 run, it’ll be fine, snd if it fails send it back.0
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