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New Phone issues

J_B
J_B Posts: 6,916 Forumite
Part of the Furniture 1,000 Posts Name Dropper Photogenic
I finally took the plunge and bought myself a OnePlus Nord CE5
It's running Android 15

I've set it up with everything but ... 
The Facebook app won't open, it appears briefly on the screen then disappears - I'm getting by with a shortcut to the FB website, but why won't it work?
Whatsapp - the new notifications appear at the top of the screen but there's no red 1 for telling me there's a new message - why?
I've set up WiFi calling but it insists on displaying a banner across the lock screen "Phone Services - 1 notification" Any ideas how to get rid of this? It also appears in the top left corner next to the time, which I could do without too!
Help!

Comments

  • M25
    M25 Posts: 385 Forumite
    Third Anniversary 100 Posts Name Dropper Photogenic
    Delete the Facebook app and reinstall. If you can't delete it force it to stop in settings/apps/Facebook. And when in there go to Storage and click on Clear cache and Clear data.

    You could also see if there's an update to Facebook using the Aurora Store instead of the Play Store.
  • PHK
    PHK Posts: 2,502 Forumite
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    With regard to the red dot. 

    Is it just WhatsApp or all apps?

    If it's just WhatsApp then go to Settings/Apps/WhatsApp and make sure that notification dots are turned on. 

    If it's all apps then go to Settings/Notifications & Status/ and choose what you want under App Icon Badges. 
  • J_B
    J_B Posts: 6,916 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    M25 said:
    Delete the Facebook app and reinstall. 
    I tried that before but it didn't work, but just tried again and ... it worked ... thanks
    PHK said:
    With regard to the red dot. 
    Is it just WhatsApp or all apps?
    If it's all apps then go to Settings/Notifications & Status/ and choose what you want under App Icon Badges. 
    It was all apps, but that seems to have fixed it, thanks

  • J_B
    J_B Posts: 6,916 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    J_B said:
    I finally took the plunge and bought myself a OnePlus Nord CE5
    It's running Android 15

    I've set up WiFi calling but it insists on displaying a banner across the lock screen "Phone Services - 1 notification" Any ideas how to get rid of this? It also appears in the top left corner next to the time, which I could do without too!
    Help!
    Now, I just need to get rid of this .... 🤔

  • J_B
    J_B Posts: 6,916 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    J_B said:
    I've set up WiFi calling but it insists on displaying a banner across the lock screen "Phone Services - 1 notification" Any ideas how to get rid of this? It also appears in the top left corner next to the time, which I could do without too!

    Any suggestions?


  • PHK
    PHK Posts: 2,502 Forumite
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    With Android, this varies a lot between different skins. 

    What you need to do is get into the settings for that notification and turn it off.

    You'll either be able to press and hold on the notification or partially swipe it left or right. 

    This will either directly go into the settings or you'll see an icon or text to tap on. 
  • J_B
    J_B Posts: 6,916 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 10 December at 6:11PM
    PHK said:
    With Android, this varies a lot between different skins. 
     I'm on 15

    What you need to do is get into the settings for that notification and turn it off.

    You'll either be able to press and hold on the notification or partially swipe it left or right. 

    This will either directly go into the settings or you'll see an icon or text to tap on. 
    Hmm 
    Press and hold ....
    More settings ...
    At the top is "Allow notifications! which is set to 'on' and greyed out, so I can't alter it!
    Next is "Set as silent" which I've turned off, rebooted and the annoying icon is still there!
    Down the list of categories  ... alerts, call forwarding etc I have both "Vodafone Wi-Fi Calling" and at the end ... "Wi-Fi Calling" all are "set as silent" but when I tap on them, 'allow notifications' is set to on, but greyed out, so can't be altered.

    😡

    EDIT - I seem to have stopped the notification appearing across the middle of my lock screen but the icon is still there once unlocked

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