MSE News: Ditched O2 after it hiked its price hike? Check you've not been wrongly charged

MSE_Chris

O2 has told some customers leaving the firm that they'll be charged £100s to cancel their contracts, while others have been asked to repay handset costs in full upfront. But this is WRONG. If you're affected by O2's price hike on a price hike, you were entitled to cancel your airtime contract penalty-free within 30 days of being notified of the increases, and to continue to pay off any handset contract as normal.

Read the full story:
'Ditched O2 after it hiked its price hike? Check you've not been wrongly charged £100s to leave'

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la531983

I didnt even ring o2 to tell them what i was doing. Logged in yesterday and they have credited my bill and raised the usual bill with just the handset on it.

So experiences have clearly differed wildly.