We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

M&S moving to HSBC

 Did anyone else get the email yesterday about the proposed move of M&S credit cards moving to HSBC? 

 I was rejected for a card by HSBC despite banking with them I'm a bit worried they will close my account after any merger as they previously rejected me, which will be next summer the high court says yes. 
«1

Comments

  • I should imagine M&S cards will continue to have their own specific eligibility criteria, just as the various different HSBC and First Direct cards each have their own rules and requirements to be accepted or rejected.

    The email and linked website very much suggest it's just an administrative change and business as normal, with accounts staying the same.

    Bear in mind that HSBC have owned M&S Bank for over 20 years already. 


  • vacheron
    vacheron Posts: 2,558 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 3 December 2025 at 9:10AM
    I've just recently been reminded that that M&S cards are under the HSBC umbrella when I tried to balance transfer from my M&S to my new HSBC card about 4 days ago. 🤦‍♂️

    I would not expect that you will not have any issue with your account being closed. In fact the reason you were rejected for HSBC could have been that you already owned a card under the HSBC umbrella, or alternatively that HSBC have a reputation for being really picky and unnecessarily beaurocratic when it comes to accepting people! 
    • The rich buy assets.
    • The poor only have expenses.
    • The middle class buy liabilities they think are assets.
  • ManyWays
    ManyWays Posts: 2,051 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    I too think its unlikely that they will close the account. But if they do, they cannot ask you to repay the balance immediately; you can just carry on making monthly payments to it.
  • More details can be viewed here:

    https://bank.marksandspencer.com/transfer-scheme/
  • born_again
    born_again Posts: 23,026 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    M&S use HSBC software & HSBC staff to cover some roles.
    No surprise, that have done this. Seems they are pulling out of this market place. They pulled out of bank Accounts in 2021. 
    So they are going to focus on their core business going forward.
    Life in the slow lane
  • superM
    superM Posts: 484 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Does that mean M&S credit card will disappear and replaced with HSBC Crefit card with M&S rewards.  Like it happened with Sainsbury’s Nector to NatWest. 

    I have HSBC/Frst Direct account and opened M&S card 2 months ago. 
  • Maegi
    Maegi Posts: 62 Forumite
    10 Posts Name Dropper Photogenic
    edited 5 December 2025 at 4:51AM
    superM said:
    Does that mean M&S credit card will disappear and replaced with HSBC Crefit card with M&S rewards.  Like it happened with Sainsbury’s Nector to NatWest. 

    I have HSBC/Frst Direct account and opened M&S card 2 months ago. 
    They're making M&S Bank a trading name (brand) of HSBC UK like First Direct rather than a standalone bank with its own banking licence and board. A similar setup to Barclays / Tesco with Tesco Bank. However, Barclays paid Tesco plc for the privilege - HSBC UK already has ownership of M&S Bank.  

    It's all here M&S Bank transfer scheme
  • Seems they are pulling out of this market place. They pulled out of bank Accounts in 2021. 
    So they are going to focus on their core business going forward.
    I doubt that M&S or HSBC are exiting the credit card business any time soon - they only renewed the partnership last year and it runs till at least 2031.

    (Press release form April 2024: M&S and HSBC UK agree new M&S financial services partnership)
  • born_again
    born_again Posts: 23,026 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    SusanPerb said:
    Seems they are pulling out of this market place. They pulled out of bank Accounts in 2021. 
    So they are going to focus on their core business going forward.
    I doubt that M&S or HSBC are exiting the credit card business any time soon - they only renewed the partnership last year and it runs till at least 2031.

    (Press release form April 2024: M&S and HSBC UK agree new M&S financial services partnership)
    HSBC won't pull out. But M&S will have with the CC mover to HSBC.
    Life in the slow lane
  • WillPS
    WillPS Posts: 5,490 Forumite
    Part of the Furniture 1,000 Posts Newshound! Name Dropper
    SusanPerb said:
    Seems they are pulling out of this market place. They pulled out of bank Accounts in 2021. 
    So they are going to focus on their core business going forward.
    I doubt that M&S or HSBC are exiting the credit card business any time soon - they only renewed the partnership last year and it runs till at least 2031.

    (Press release form April 2024: M&S and HSBC UK agree new M&S financial services partnership)
    HSBC won't pull out. But M&S will have with the CC mover to HSBC.
    M&S Bank has been fully owned by HSBC for a long time:
    http://news.bbc.co.uk/2/hi/business/3885805.stm

    The brand licensing arrangement runs until at least 2031 and has been extended many times before.

    M&S Bank themselves say the M&S Bank brand and products range will continue following the transfer.

    Exactly what are you saying M&S will have pulled out from?
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.6K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.6K Work, Benefits & Business
  • 603K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.