Multiple PCNs from Smart Parking whilst an employee of restaurant on site.

rooo

I have trawled the forum but couldn’t find any other case quite like this, but apologies if it has been discussed before.

My eldest child has been hit with multiple PCNs from Smart Parking due to exceeding the free time limit whilst at work for a restaurant on the retail park they control. 

The normal procedure would be for the restaurant to ‘whitelist’ the car reg so PCNs aren’t issued but for whatever reason, this didn’t happen. 

Previously, when there was a delay in the reg being whitelisted (child has worked multiple sites) the restaurant got the PCNs cancelled. This time, they seem unable to be able to do this.

We have made a short initial appeal to Smart Parking on the basis that person was an employee and the PCNs should be cancelled (which we now realise was a mistake) and they have declined the appeal.

We are trying to escalate this with the restaurant senior management but it doesn’t seem to be going very far and it’s frustrating waiting for someone else.

We would like to take some action and appeal to IAS (which may be fruitless I understand) but at least take things into our own hands rather than waiting.

Does anyone have advice on next steps, or changes we could make to the template please?

Gr1pr

There isn't an IAS appeal template 

But do read through the IAS decisions thread by coupon mad,  studying their appeals and the decisions