Faulty vehicle - bought as new but 2.5 years old

generationgavin

Mildly_Miffed said:

How much longer on your PCP? Next June?

There's absolutely zero promise of having any equity in it at that point, anyway.

Such is the issue with getting on the PCP treadmill - it looks attractive, low monthlies and a little gamble on whether the balloon will be too low, giving you back some of what you overpaid during the term. But amortise the up-front across the term...

Have VW given you a loan vehicle while it's in?

It was an 48 month PCP, so that takes me to June 2027, the balloon payment is looking to be about right for the vehicle, so I've been putting money aside each month to reach that balloon payment - if I return it now then I don't have that money and a new car would be a struggle.

I am in a courtesy car, but have been told they won't keep me in it indefinitely. 

shera12

That sounds incredibly stressful, especially with how often the car has failed. Given the safety risks and the long list of attempted fixes, it makes sense that you don’t trust the vehicle anymore. Going through the Ombudsman seems like the right step if the dealership and finance company aren’t helping. I’m not a legal expert, but I’d be cautious about agreeing to more repairs if you feel it could weaken your case or isn’t safe to drive. Really hope you get a proper resolution soon.