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PCN from NCP - company car - wrong reg used to pay
UpITA
Posts: 1 Newbie
I would like to take your opinion on my situation:
- A company car - NCP car park
- It was a new car. I used the app to pay for parking, but I mistakenly used my old car registration number that was saved on the app.
- I received the PCN- I think that the car park company contacted my fleet management company and they gave them my information.
[at that point, I had no idea about this forum and the detailed guidance on how to deal with these PCNs]
- I made an appeal on NCP's online system and I explained the situation and sent them a screenshot of the payment receipt. If I remember correctly, as part of the online appeal process, I had to give a confirmation that I was the driver.
- My appeal was not accepted, but they decided to reduce the charge, and I have to pay only the admin fee (I think it was around £20). In retrospect, I'm not sure if I should've just accepted this outcome and paid the £20, but I thought that they were very unreasonable since I have actually paid, and I thought that POPLA would be fairer. So I appealed, and again it was not successful, and I was asked to pay the full PCN amount.
- At this stage, I thought that I had no other option but to pay. I tried to look up the PCN again on the system so I can pay the charge, but it disappeared. I tried several times on different days. So I just ignored it.
- After a while, I started receiving letters from Trace debt collectors.
[This is when I came across the guidance here. I decided to follow the guidance and didn't respond or call them
- I understand that I should respond when I receive a "letter before claim" or similar. Below is the most recent letter I received.
These are my questions:
1- Is this considered the "letter before claim"? It's from the debt collector, so I assume not.
2- Would I have a chance if they actually make a claim? Or should I just pay now to avoid extra charges?

- A company car - NCP car park
- It was a new car. I used the app to pay for parking, but I mistakenly used my old car registration number that was saved on the app.
- I received the PCN- I think that the car park company contacted my fleet management company and they gave them my information.
[at that point, I had no idea about this forum and the detailed guidance on how to deal with these PCNs]
- I made an appeal on NCP's online system and I explained the situation and sent them a screenshot of the payment receipt. If I remember correctly, as part of the online appeal process, I had to give a confirmation that I was the driver.
- My appeal was not accepted, but they decided to reduce the charge, and I have to pay only the admin fee (I think it was around £20). In retrospect, I'm not sure if I should've just accepted this outcome and paid the £20, but I thought that they were very unreasonable since I have actually paid, and I thought that POPLA would be fairer. So I appealed, and again it was not successful, and I was asked to pay the full PCN amount.
- At this stage, I thought that I had no other option but to pay. I tried to look up the PCN again on the system so I can pay the charge, but it disappeared. I tried several times on different days. So I just ignored it.
- After a while, I started receiving letters from Trace debt collectors.
[This is when I came across the guidance here. I decided to follow the guidance and didn't respond or call them
- I understand that I should respond when I receive a "letter before claim" or similar. Below is the most recent letter I received.
These are my questions:
1- Is this considered the "letter before claim"? It's from the debt collector, so I assume not.
2- Would I have a chance if they actually make a claim? Or should I just pay now to avoid extra charges?

0
Comments
-
Ignore Trace.
They are using a CCJ as a frightener, in a completely misleading way and out of context. You can't just "get a CCJ" but their letter makes it look that way.
See post 4 of the NEWBIES thread for pictures of the £170 threatogram letters to ignore, and then see post 2 of the NEWBIES thread for what not to ignore.
You'll never pay this so stop trying!PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
CLICK at the top or bottom of any page where it says:
Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD1
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