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Advise on how to deal with 2 PCN’s from UK PC - Letter of Claim Received from DCB Legal

I am after some advise regarding two PCNs I have received from UKPC at Station Shopping Car Park – Reading which I have been disputing since August 2024.

I have been following a number of other forums and have received all the same letters from UKPC, ZZPS, GCTT Certified Enforcement Agents and finally DCB Legal. Below is a copy for the latest letter from DCB Legal for the 2nd PCN.

 

I responded to the 1st DCB letter with the following template I found in a similar forum: -

========
Date: 31 October 2025 at 12:50:12 GMT
To: info@dcblegal.co.uk
Subject: Letter of Claim dated - 27 October 2025 – Ref

Dear Sirs,

Your Ref. 
Proposed Legal Proceedings
Claimant: UKPC Ltd

I refer to your your letter of claim.

I confirm that my address for service for the time being - assuming you don't faff about and delay any claim - is as follows, and any older address must be erased from your records:

ABC Road, My Town


The alleged debt is disputed and any court proceedings will be vigorously defended.

I am sourcing and seeking independent debt advice and as such, I formally request that this matter be put on hold for an additional 30 days, in accordance with the Pre-Action Protocol for Debt Claims 2017 ('the PAP').

I note that the amount being claimed has increased by a hugely exaggerated amount which the Government called "extorting money from motorists".

Don't send me your usual blather about that.
I have two questions, and under the PAP I am entitled to specific answers:

1. Am I to understand that the additional £70 represents what you lot dress up as a 'Debt Recovery' fee, and if so, is this nett or inclusive of VAT? If the latter, would you kindly explain why I am being asked to pay the operator’s VAT?

2. With regard to the principal alleged PCN sum: Is this damages, or will it be pleaded as consideration for parking?

Yours faithfully

==============

Unfortunately, I sent this reply before I managed to find the Newbies PCN post which says not to send by post, which I did. I sent by registered 2nd class postage as well as via email.

This the response I have received. It seems pretty clear that this is a template and my letter hasn’t been read.

================

From: Ariba Kamal <AribaK@dcblegal.co.uk>
Date: 26 November 2025 at 10:00:40 GMT
Subject: Our ref:

Dear Mr Nnnnnn Nnnnnnn

We write to acknowledge safe receipt of your formal response to our Letter of Claim sent to you in respect of this matter.

Having considered your response, our position in respect of this matter remains as per our Letter of Claim. We note that despite your points of dispute, there is an absence of any evidence in support of the same so that we may consider this with our Client. If you do have evidence which you believe supports your dispute, please furnish us with the same within the 30 days afforded to you.

As it stands, the initial 30 day timeframe under the Pre-Action Protocol remains, and County Court proceedings will be issued following expiry of this 30 day period, without any further reference to you.

We strongly recommend that you contact a member of our dispute resolution team on 0203 838 7038, as a matter of urgency so we may discuss this matter with you and avoid a Claim being issued against you.

If you are at all unsure of your legal position, you may wish to seek independent legal advice 

Kind Regards,

Litigation Support Team

DCB Legal Ltd 

Tel: 0203 838 7038 | DX 305618 TOTTENHAM 2

==========

I am looking for some advise whether I should reply to this email and if so how should I go about that?

The grounds I have been disputing this is their signage is terrible and the hours of restrictions are very small and hidden. Since these two incidents occurred UKPC have replace all their signage in the car park.

Thx!

 


Comments

  • Gr1pr
    Gr1pr Posts: 14,022 Forumite
    10,000 Posts Second Anniversary Photogenic Name Dropper
    Ignore them,  wait for the inevitable N1SDT Money Claim pack from the CNBC in Northampton using MCOL to arrive in the post 
  • Coupon-mad
    Coupon-mad Posts: 162,347 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Yep. Await the claim, then use the template defence & play the game until DCB Legal discontinue.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • schoon
    schoon Posts: 22 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    ' It seems pretty clear that this is a template and my letter hasn’t been read.' You are correct: I just received an identical email. 
  • So the Letter of Claim arrived yesterday and guess what another £50 has been added to the charges and this doesn’t include the court fees which was another £50.

    Hopefully I have found the defence template which I downloaded a while back in preparation for this. I have responded to the Acknowledgment of Service online to get 28 days to prepare my defence. If there have been any new ideas on dealing with these people please feel free to share them. I’ll take all the advice going.
  • Gr1pr
    Gr1pr Posts: 14,022 Forumite
    10,000 Posts Second Anniversary Photogenic Name Dropper
    edited 14 January at 8:59PM
    Its not a Letter of Claim,  its an N1SDT Money Claim 

    Post the Issue date from the top right of the claim form below 

    Post the AOS completed date too

    Post a redacted picture of the POC from the lower left of the claim form below after hiding the VRM details first 

    Adapt the template defence in announcements 
  • Coupon-mad
    Coupon-mad Posts: 162,347 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 14 January at 10:30PM
    You are not at LBC stage. But you are looking at the right thing - defence.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Thx for the prompt replies and apologies for the lack of fine. Saw the replies last night and didn’t want to rush to upload stuff and make errors.

    I also appreciate the correction of my errors. I am still very much a newbie here.

    N1SDT Date:- 08 Jan 2026
    AOS Completion Date : - 14 Jan 2026 (aka yesterday - N1SDT was received 13 Jan 2026)
    I forgot to do they also added over £30 interest to claim - big surprised!


  • Coupon-mad
    Coupon-mad Posts: 162,347 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 16 January at 1:59PM
    Await the claim, then use the template defence & play the game until DCB Legal discontinue.
    As already advised above.

    That is all! It's refreshingly easy.

    The claim will end up discontinued before the hearing, later on down the line.

    Just play the game: follow the easy 8 steps covered in the Template Defence sticky thread. No link is needed to the NEWBIES FAQS thread - which you must also read post 2 of, especially the red heading IMPORTANT: KNOW WHAT HAPPENS WHEN' - nor will we provide a link to the Template Defence Announcement thread but I think you have found that, as you did the AOS and you mentioned the Template Defence earlier.

    This could not be easier, once you bookmark the Template Defence thread to then follow the 8 steps through to the end. We do not want to know about DCB Legal's reply, or the DQ, or Mediation (all are covered).

    What we do collect are pictures of the Notices of Discontinuance for Umkomaas' thread, so we'll see you again in the Summer/Autumn when you strut proudly back here with your win!

    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Le_Kirk
    Le_Kirk Posts: 26,486 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    With an issue date of 08/01/26 and providing you complete(d) the AoS after 13/01/26 and before or on 27/01/26 your defence deadline date is 4.00 p.m. on 10/02/26

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