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Nationwide Flexdirect Account

I have a Nationwide Bank account, which I am mostly happy with, however one small gripe is whenever I or someone transfers money to another Nationwide account it only shows the sort code and account number. I phoned them up to see if I was doing something wrong and they stated that I wasn't. So I guess I just have to put up with it.

Comments

  • Rob5342
    Rob5342 Posts: 2,866 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    Nationwide are very behind the times when it comes to banking systems and apps etc. You can either put up with it or switch to somewhere that does show you. 
  • Section62
    Section62 Posts: 10,991 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    I have a Nationwide Bank account, which I am mostly happy with, however one small gripe is whenever I or someone transfers money to another Nationwide account it only shows the sort code and account number. I phoned them up to see if I was doing something wrong and they stated that I wasn't. So I guess I just have to put up with it.
    Nationwide are working on a new online system... I think it would be optimistic to expect any significant change to the old one now.

    Some of the complaints about inflexibility and lack of facilities have been kicking around for years without any sign of action.
  • dnpark38
    dnpark38 Posts: 349 Forumite
    Part of the Furniture 100 Posts Name Dropper
    NW are merging with Virgin Money so I guess somewhere in the future the two systems will have a new one.
  • EarthBoy
    EarthBoy Posts: 3,371 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I have a Nationwide Bank account, which I am mostly happy with, however one small gripe is whenever I or someone transfers money to another Nationwide account it only shows the sort code and account number. 
    I've complained to Nationwide about this several times over the years, but they've shown no interest in changing it.
  • Hammer_Time
    Hammer_Time Posts: 523 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper

    I have just found a way to make it work, it you delay the payment by one day or more it used your name and not the sort code and account number. Hope this helps a little.

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