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Quooker no longer selling replacement Scale Control Plus cartridges?
itm2
Posts: 1,512 Forumite
Our Quooker Scale Control Plus has started beeping to indicate that it's time for a replacement cartridge. I don't see replacement cartridges for sale anywhere on the Quooker website any more, though. Does anyone know of a supplier of a decent alternative? There are cartridges being sold on Amazon with a brand name of "Tap Spares", but there are no user reviews for it.
Can anyone recommend a source for a pukka replacement cartridge?
Can anyone recommend a source for a pukka replacement cartridge?
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https://www.quooker.co.uk/replacement-cartridges/scale-control-r-cartridgeWill this do the job? Maybe message them and ask?I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.0
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I've finally had a reply from Quooker. They have advised me that the Scale Control Plus has been discontinued, and have invited me to purchase a new Scale Control R for £245 (plus £125 for installation). Since we only had the Quooker installed 4 years ago this is very annoying. I'm wondering how smart it would be to purchase a new scale control system from Quooker if they can decide to discontinue it whenever they please, and leave existing customers high and dry.
Very angry customer here.0 -
There is a compatible cartridge listed at B&Q:
https://www.diy.com/departments/springclear-spc-quo-scale-quooker-compatible-scale-control-plus-water-filter-cartridge/5032903999988_BQ.prd?0 -
Thanks for that. I hope they continue selling them in the futureGrumpy_chap said:There is a compatible cartridge listed at B&Q:
https://www.diy.com/departments/springclear-spc-quo-scale-quooker-compatible-scale-control-plus-water-filter-cartridge/5032903999988_BQ.prd?0 -
So what’s the difference between the scale control plus and the scale control R?itm2 said:I've finally had a reply from Quooker. They have advised me that the Scale Control Plus has been discontinued, and have invited me to purchase a new Scale Control R for £245 (plus £125 for installation). Since we only had the Quooker installed 4 years ago this is very annoying. I'm wondering how smart it would be to purchase a new scale control system from Quooker if they can decide to discontinue it whenever they please, and leave existing customers high and dry.
Very angry customer here.
We have a Quooker without either as far as I know.I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.0
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