Travel insurance

rippedofftraveller

Hi, I'm looking for help finding a travel insurance company that classifies a dog as a member of the family. 
I was with Staysure for the last few years, me and my partner both are over 50, and both have medical conditions, nothing serious. In September this year my dog had to get a disc removed from her back, she was diagnosed 14 days before we were due to fly on a 2 week holiday, we had to cancel the holiday, but Staysure said that my dog was not classed as a member of the family so the insurance wouldn't cover the cancellation. £4000 lost plus the cost of her surgery. 
Are there any travel insurance companies out there that cover medical conditions and class a dog as an important member of the family?
Thanks in anticipation 

sheramber

, https://www.thisismoney.co.uk/money/bills/article-5762569/amp/Going-holiday-cat-gets-sick-Heres-pet-owners-claim-travel-insurance.html


Check out this link


Churchill, Crystalsure, Direct Line, and Worldwide Travel Insurance Services and while most won't cover a pet's death or if it's gone missing, they will allow you to claim for cancellation of a holiday - if your pet is having urgent emergency treatment.

There may be a limit  on the amount you can claim. 

Slinky

PetPlan have some levels of cover for cancellation of holidays.

MyRealNameToo

rippedofftraveller said:

Hi, I'm looking for help finding a travel insurance company that classifies a dog as a member of the family. 
I was with Staysure for the last few years, me and my partner both are over 50, and both have medical conditions, nothing serious. In September this year my dog had to get a disc removed from her back, she was diagnosed 14 days before we were due to fly on a 2 week holiday, we had to cancel the holiday, but Staysure said that my dog was not classed as a member of the family so the insurance wouldn't cover the cancellation. £4000 lost plus the cost of her surgery. 
Are there any travel insurance companies out there that cover medical conditions and class a dog as an important member of the family?
Thanks in anticipation 

No one is going to consider them a member of the family.

Pet insurance fairly often contains a section for abandoned holiday costs if the insured animal is ill. Some Travel insurance too, often the terms are similar in both

sheramber

Direct Line policy document 

page 15 cancellation
item g 

your pet cat or dog needs emergency life saving  treatment in the seven days before  your departure on your trip

https://www.directline.com/assets/pdf/travel-policy-document.pdf

martindow

sheramber said:

Direct Line policy document 

page 15 cancellation
item g 

your pet cat or dog needs emergency life saving  treatment in the seven days before  your departure on your trip

https://www.directline.com/assets/pdf/travel-policy-document.pdf

Careful reading of the small print will be key in deciding on a suitable policy.  I suspect that wording such as  "emergency life threatening treatment" may be very restrictive in what is covered.  For instance if the dog broke a leg, the OP may have preferred to stay with it rather than go on holiday, but that would not be covered as it was not life-threatening.

sheramber

martindow said:

sheramber said:

Direct Line policy document 

page 15 cancellation
item g 

your pet cat or dog needs emergency life saving  treatment in the seven days before  your departure on your trip

https://www.directline.com/assets/pdf/travel-policy-document.pdf

Careful reading of the small print will be key in deciding on a suitable policy.  I suspect that wording such as  "emergency life threatening treatment" may be very restrictive in what is covered.  For instance if the dog broke a leg, the OP may have preferred to stay with it rather than go on holiday, but that would not be covered as it was not life-threatening.

Careful reading applies to all sections of the policy to ensure you know exactly what you are covered for.