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Switch into Fixed Rate

Mawes1
Mawes1 Posts: 1 Newbie
Following Martin's programme last night I checked out the Eon Next 18 month fixed rate, decided I liked it and applied direct to Eon to switch.
Rather surprised to be told by Eon that although my transfer decision wasto choose Eon on the basis of that fix, I would not be guaranteed that rate and that my trransfer would be into their default variable rate. I would only be able to select the fixed rate once the transfer was compoleted next week.
If that rate is pulled between now and then, I will have transferred but not into the rate which prompted that transfer.
Am I misunderstanding the process or does eveyone transfer "blind" in this way?
Makes a bit of a nonsense of rate comparisons if that rate is not "reserved" for you at the time you apply to transfer.

Comments

  • WiserMiser
    WiserMiser Posts: 286 Forumite
    100 Posts Name Dropper
    edited 28 November at 9:07PM
    Welcome to the forum.
    Is this a Time of Use tariff that requires a smart meter?  If so, they may need to check that they are receiving automatic meter readings.  However, if all is OK then they should honour your chosen tariff.  Probably just a poorly trained agent.
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