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Airbnb disaster

lovely-cup-of-tea · 2025-11-25 09:17:34

I travelled by train from Devon to London to see a concert along with my partner and one of our friends. I'd booked a nice looking place on Airbnb for us to stay and had been in contact wit the host the morning of our journey and received a cheery response. On arrival it transpired that she'd sent an incorrect key safe…

Comments

lovely-cup-of-tea Posts: 91 Forumite

1 December 2025 at 7:17AM

A quick update: I reached out again to the host who has agreed to refund the cost of the train fares. Sadly, while the concert tickets were insured, the insurance company have refused the claim and the host won't cover that cost either. For me the take-away from this is to not give up at the first hurdle, keep pushing if you think you have a legitimate claim.

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