Chasing up a Right of Access Request

Robbie64

I submitted a Right of Access request (previously known as a Subject Access Request) to the DWP on 30 September 2025. On 7 October 2025 I received an acknowledgement of the request (by text) with a message that "We will reply within one month. You do not need to contact us". To date I haven't heard back from them. It is now over 6 weeks since I received the text.

What would anyone advise? Waiting a while longer? If so, how much longer? Also, if I do contact the DWP about the lack of reply, who do I contact? I submitted an online request. There used to be an email address where it was possible to contact whoever gets these RoA request but it was removed from the DWP website a while ago.

The request was for all information relating to both ESA and UC claims so I don't know if asking for two lots of benefits would slow down receiving the information. In the past I would simply ask for everything relating to ESA (as both conts based and income related ESA were dealt with by the same computer system) but had to migrate to UC in May 2025 and also receive conts based / new style ESA so now have had to ask for two lots of printouts instead of just one.

Thanks for any reply.