UKCPM invoice for non-display of permit before arriving in post

Smearington

Hi All,

I have read the FAQs and am after some general advice on the next steps.  This is all new to me, and I have gone through a steep learning curve over the last few days with respect to private "tickets", but have made some errors along the way regarding appeals.

Moved to a new residence, which includes allocated parking for 2 bays under the terms of the tenancy agreement.  The bays are "managed" by CPM.  I paid for an annual permit for £5 the day after I moved in - this suggests I have knowingly contracted with CPM but did not think anything of it at the time.

I paid for a permit on 13 September, and received 2x invoices on 6 and 10 October respectively for non-display of a permit.  The permit arrived on 13 October and has been on display since.  CPM argues I should have displayed an E-permit for the intervening period as per the signage, but I have not received one and was not aware that I needed one.  The physical permit that has arrived and is dated "September 2025" i.e. before the alleged breaches occurred.

I appealed via CPM, which was rejected, and subsequently appealed via IAS, which I am learning is corrupt.  I am midway through the IAS appeal.

Reasons for appeal.  

1) The address on the "invoice" incorrectly refers to a different road
2) I paid for a permit, which was delayed in the post, so I am not at fault
3) I was not made aware by CPM that an e-permit would need to be displayed after purchasing a physical permit
4) The signage (genuinely) is over head height and small font, so it is difficult to read - I refer to the Equality Act and various regulations 

Issues

I have confirmed I was the driver 
I do not want a CCJ as I am in the process of obtaining a mortgage
I have contacted the managing agent for the road to see if they will instruct CPM to remove the ticket without success (simply will not answer the phone or emails)

Any guidance would be genuinely appreciated.  I am prepared to fight all the way with these cowboys. 

James_Poisson

Why do you think that a two bit parking scammer can just get a CCJ against you?

Did anyone tell you about an "E permit" or how to obtain one.

Do the signs mention an e permit.

What does your tenancy agreement say about parking, e permits etc.

The fact that you applied to them in good time means they had a record of your VRN and details they already had all they needed, the cynic in me might imagine they delayed the permit on purpose, part of their scam.

You won't win against the IAS they are corrupt to ignore anything else apart from a real court claim where it will be either cancelled at the 11th hour or a judge will decide next year. 

Smearington

James_Poisson said:

Why do you think that a two bit parking scammer can just get a CCJ against you?

Did anyone tell you about an "E permit" or how to obtain one.

Do the signs mention an e permit.

What does your tenancy agreement say about parking, e permits etc.

The fact that you applied to them in good time means they had a record of your VRN and details they already had all they needed, the cynic in me might imagine they delayed the permit on purpose, part of their scam.

You won't win against the IAS they are corrupt to ignore anything else apart from a real court claim where it will be either cancelled at the 11th hour or a judge will decide next year. 

Thanks for the response, James.

My concern, perhaps not based in reality, is that a court may support a contract has been created on the basis I had already paid for a permit, and the signage states an e-permit or valid permit should be visible.  

No one has informed me about an e permit.

The tenancy agreement provides for exclusive possession of the "premises" which, within its definition, includes parking bays.

I agree with your cynicism regarding the delay.

Thank you for the heads up on IAS - what is likely to happen next, assuming they reject my appeal?

Coupon-mad

You'll get the threatograms shown in pictures in post 4 of NEWBIES PLEASE READ THESE FAQS FIRST.

Smearington

Coupon-mad said:

You'll get the threatograms shown in pictures in post 4 of NEWBIES PLEASE READ THESE FAQS FIRST.

Thank you, all noted.

Car1980

 I paid for an annual permit for £5 the day after I moved in - this suggests I have knowingly contracted with CPM but did not think anything of it at the time.

I paid for a permit on 13 September

A permit is short for permission at the end of the day. You were paying for permission to park.

What does all the paperwork say regarding the transaction? Scope for plenty of Consumer Rights Act 2015 breaches as this is a different contractual relationship than the usual signage.

They'll have great difficulty if you have a contract with them to park which makes no reference or has no relationship with a completely unrelated contract on a sign.

Also, forget the tenancy agreement, you need to get hold of the flat's lease. Ask your landlord or another owner-occupier in the development. Who's to say CPM have any rights over the space in the first place?

Smearington

Car1980 said:

 I paid for an annual permit for £5 the day after I moved in - this suggests I have knowingly contracted with CPM but did not think anything of it at the time.

I paid for a permit on 13 September

A permit is short for permission at the end of the day. You were paying for permission to park.

What does all the paperwork say regarding the transaction? Scope for plenty of Consumer Rights Act 2015 breaches as this is a different contractual relationship than the usual signage.

They'll have great difficulty if you have a contract with them to park which makes no reference or has no relationship with a completely unrelated contract on a sign.

Also, forget the tenancy agreement, you need to get hold of the flat's lease. Ask your landlord or another owner-occupier in the development. Who's to say CPM have any rights over the space in the first place?

We have a lease of a house (renting), and our landlord is the freeholder.  The adjacent road is privately owned by the original developer, who has, through their managing agent, employed CPM to "manage" the parking bays.  The freehold title permits rights to park in the allocated bays on the privately owned road, and we have been passed those rights via our landlord through the terms of the tenancy agreement.

Car1980

So the house is freehold and your landlord is the freeholder?

What specifically do his freehold deeds state about the parking rights on the road?