Reclaiming small claims court fees

housebuyer7

Hello,

I bought bathroom items and sent back unused within 14 days. The company was not responding regarding my refund and didn’t respond within timeframes set out in consumer rights. I sent them a notice before action and then eventually filed a claim with the small claims court following the lack of response. Once I did this I received the amount immediately and they responded to my claim to say they have paid.

Please can you advise how I now go about getting the reimbursement of the application costs for the small claims?

MyRealNameToo

housebuyer7 said:

Hello,

I bought bathroom items and sent back unused within 14 days. The company was not responding regarding my refund and didn’t respond within timeframes set out in consumer rights. I sent them a notice before action and then eventually filed a claim with the small claims court following the lack of response. Once I did this I received the amount immediately and they responded to my claim to say they have paid.

Please can you advise how I now go about getting the reimbursement of the application costs for the small claims?

You acknowledge the payment of the original amount which you accept as interim payment but point out that as the payment was made after the date given in the LBA and therefore the issuing fee is still outstanding and you are awaiting reimbursement of that before you file a notice of discontinuance 

housebuyer7

Thank you! Do I contact the company first to give them a chance to pay? Not sure they know about the fees.

sammyjammy

thats exactly what the above post advises you do!