Field Agency Face to Face Visits

Genie10

Hi,
I am doing a self managed DMP.  Most loans will soon default. 

Today I received a letter from Abound, Fintern Ltd which says "Our chosen field agency will attempt to engage with you via a face to face visit to reconnect you with us"

From reading many of the posts on here I didn't think debt agencies did face to face visits.  Does anyone know whats likely to happen & what rights they have? 

I feel sick with worry 

Rob5342

Some do, resolvecall is the one I've mainly heard of. They don't have any rights at all, deal with them the same way you would deal with a double glazing salesman or a jehovahs witness - don't say anything except please leave or better still don't answer the door in the first place. 

fatbelly

'No thanks' is my standard reply to anyone at my door attempting to engage me in an unwanted discussion.

Abound is a bottom end lender so I doubt they have their own door knockers.

Grumpelstiltskin

Genie10 said:

Hi,
I am doing a self managed DMP.  Most loans will soon default. 

Today I received a letter from Abound, Fintern Ltd which says "Our chosen field agency will attempt to engage with you via a face to face visit to reconnect you with us"

From reading many of the posts on here I didn't think debt agencies did face to face visits.  Does anyone know whats likely to happen & what rights they have? 

I feel sick with worry 

Can  I ask why you are making payments if the loans haven't  defaulted yet?

ManyWays

Have you looked at an affordability complaint against Abound? Then you just tell anyone at the door, that you are disputing the debt with Abound.

MEM62

Genie10 said:

  Does anyone know whats likely to happen & what rights they have? 

That's easy - none.  

Genie10 said:

I feel sick with worry 

No need to be. :-)

Rob5342

Genie10 said:

I feel sick with worry 

That's exactly why they do it. They aren't bailiffs and they have no powers whatsoever, but they know a lot of people don’t understand the difference and prey on their fears to try and panic them into contacting them. 

Genie10

Grumpelstiltskin said:

Genie10 said:

Hi,
I am doing a self managed DMP.  Most loans will soon default. 

Today I received a letter from Abound, Fintern Ltd which says "Our chosen field agency will attempt to engage with you via a face to face visit to reconnect you with us"

From reading many of the posts on here I didn't think debt agencies did face to face visits.  Does anyone know whats likely to happen & what rights they have? 

I feel sick with worry 

Can  I ask why you are making payments if the loans haven't  defaulted yet?

I haven't been making any payments 

Genie10

ManyWays said:

Have you looked at an affordability complaint against Abound? Then you just tell anyone at the door, that you are disputing the debt with Abound.

I have made an affordability complaint against Abound.  Its currently with the Financial Ombudsman.  Great advice.  Thanks 

sourcrates

Genie10 said:

Hi,
I am doing a self managed DMP.  Most loans will soon default. 

Today I received a letter from Abound, Fintern Ltd which says "Our chosen field agency will attempt to engage with you via a face to face visit to reconnect you with us"

From reading many of the posts on here I didn't think debt agencies did face to face visits.  Does anyone know whats likely to happen & what rights they have? 

I feel sick with worry 

No need to be worried, these companies are not debt collectors, they are tracing agents, a company engaged to knock on your door just to tell you that your creditor, whoever that may be, wants to discuss a "personal matter" with you, that`s it, nothing more than that.

Its exactly what it says on the tin, are you worried when the postman knocks on your door? no of course not, either ignore them, or ask them to leave, film them or blow raspberries, they are of no importance here.

Genie10

Thanks so much for all the reassurance guys