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DCB Legal - through to small claim. Help would be appreciated...

First time poster on this forum and so any help would be appreciated. Claim has now got to the point of receiving the claim from the Court. I have followed the steps in the guid and have completed the AOS. I have about 2 weeks left to submit my defence.

Bit of background - car was parked in car park operated by I Park Services in Feb. Ticket purchased but was allegedly parked in a reserved bay that required a permit (presumably reserved for a local business or to trap people into getting fines....).  Got a PCN about a month later and appealed through I Park Services process, which was obviously rejected. Followed the steps in this guide and skipped the trade body appeals process as seemed pointless to go through the motions. 

Original ticket £60, increased to £100 after 2 weeks and then £160 once referred to DCBL debt recovery agent. Now received claim form for £254. Seems pretty standard stuff form what I've read on here.

My defence relates to poor signage in the car park - I can give more detail if helpful.  Was planning on using the latest defence submission via MCOL and below is my draft Paragraph 3.  Would someone mind casting an eye over it and suggest any areas where it might be improved?


3. There was insufficient signage at the car park to explain what the relevant parking restrictions are. The notice to keeper states "parking in a reserved bay without a valid permit or authority", but there is a lack of clear signage that reserved bays require a permit to park in them beyond purchasing and displaying a ticket (which was done). The signs are sparsely placed and positioned such that they are hidden behind parked vehicles, particularly with the incline of the land on which the car park is situated. Most signs also set out parking tariffs only and make no mention of any specific restrictions. This means no contract can be formed with the landowner and all tickets are issued illegally if the person parking cannot see the signs.


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Comments

  • Should also say I have photos etc to support defence, but I understand this is all needed later in the process.  But confirmation on this point also would be appreciated.  Thanks
  • Gr1pr
    Gr1pr Posts: 13,602 Forumite
    10,000 Posts Second Anniversary Photogenic Name Dropper
    I wouldn't use the word "illegal "

    No exhibits or evidence are submitted with a textual defence,  so correct 

    Paragraph 3 looks ok
  • 1505grandad
    1505grandad Posts: 4,425 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    " The notice to keeper states "parking in a reserved bay without a valid permit or authority",......."

    Just checking  -  is the above pleaded in the claim form PoC?  -  can you post a redacted (VRM, password etc) copy but leave all dates showing.
  • Thanks. PoC s copied below


  • Gr1pr said:
    I wouldn't use the word "illegal "

    No exhibits or evidence are submitted with a textual defence,  so correct 

    Paragraph 3 looks ok
    Have removed the words "...and all tickets are issued illegally..." from the last sentence.
  • Just looking through some examples and came across one from Micky2022 a few days ago, which included some great content.  So was thinking of amending (if it will fit in MCOL).  Namely I haven't been provided with evidence of the breach of terms, only photo evidence of the car entering, parking up and leaving - no copies of the signs with the Ts&Cs.


    3. Referring to the Particulars of Claim, paragraph 1 is denied. The Defendant is not indebted to the Claimant. Although the Defendant is the registered keeper, paragraphs 3 and 4 are denied. The Defendant is not liable and has been provided with no evidence of any breach of clear or prominent terms.  There was insufficient signage at the car park to explain what the relevant parking restrictions are. The notice to keeper states "parking in a reserved bay without a valid permit or authority", but there is a lack of clear signage that reserved bays require a permit to park in them beyond purchasing and displaying a ticket (which was done). The signs are sparsely placed and positioned such that they are hidden behind parked vehicles, particularly with the incline of the land on which the car park is situated. Most signs also set out parking tariffs only and make no mention of any specific restrictions. This means no contract can be formed with the landowner if the person parking cannot see the signs. The claimed sum is grossly inflated, as no private parking charge can lawfully amount to £160, and no loss or damages were incurred.


  • Coupon-mad
    Coupon-mad Posts: 161,779 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Looks great. Nice research.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Gr1pr
    Gr1pr Posts: 13,602 Forumite
    10,000 Posts Second Anniversary Photogenic Name Dropper
    But don't use their untruth paragraph 4, unless it's true, because yours is not Smart Parking,  but I Park 
  • Yes - got that point @Gr1pr. Thanks for your help on this. Much appreciated.
  • CLAW79
    CLAW79 Posts: 7 Forumite
    Name Dropper First Post
    Hi all.  Since I submitted my defence I have now received the following.
    • Confirmation email just before Christmas from DCB Legal confirming they are proceeding with the bulk litigation claim. No surprise there and I have just ignored.
    • A "Notice of Proposed Allocation to the Small Claims Track" from CNBC. I have until 23 Jan to submit a response.  This looks to be straight forward with some details to be sent so that mediation step can take place. However there one question I'd appreciate views on.  "D. Suitability for a determination without a hearing".  For these case should I be marking that it is NOT suitable for determination without a hearing and if so what would the rationale for this be?
    Everything else looks fine for me to complete.  It also looks like I can just complete the form and submit via email, rather than use the paper copy.

    Appreciate any help.  thanks!
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