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BWlegal response to Letter Before Claim Email

Hi

I received a letter before claim letter +  financial assessment form from BWlegal after ignoring all the usual letters few weeks ago.

I sent the relevant template from the newbie thread and have received the following email from BWlegal yesterday :

' We can confirm we hold the correct address for this account 
It is the overriding objective of the courts for parties to settle matters amicably without the need for a formal hearing. This includes raising any disputes and concerns with either party, prior to the issue of a County Court claim, to ensure court time is not wasted and additional costs are not incurred unnecessarily. 
Please provide more details of your dispute regarding this PCN. 
Should you wish to discuss this matter further please contact us on 0113 487 0430 or alternatively sign in or register on our Customer Portal at www.bwlegal.co.uk. '

I received a PCN few months ago when parked up in an estate visiting an elderly patient to check their medication. Was supposed to be a quick pop in but their carer was delayed with public transport. 

I emailed the landowners etc but they were unable to help.

What would be the best way to respond to above? 

Thank you in advance! 

Comments

  • kryten3000
    kryten3000 Posts: 849 Forumite
    Eighth Anniversary 500 Posts Photogenic Name Dropper
    Wait for the claim form. There's no point in discussing it further and definitely not by phone.


    Always remember to abide by Space Corps Directive 39436175880932/B:
    'All nations attending the conference are only allocated one parking space.'

    Genuine Independent 247 Advice: 247advice.uk
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