We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

TSB Android app

Anyone recently had problems getting it to launch?, mine crashes every time I try these days, on another note I think Secure Trust app was doing the same but seems to have sorted itself out

Comments

  • molerat
    molerat Posts: 35,177 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    No problems here.  Have you done the usual force stop then clear cache ?
  • Ayr_Rage
    Ayr_Rage Posts: 3,231 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    The last time I had an app do that clearing the app data and cache got things back to normal.

    Make sure you know your full log in details as you may need more than a PIN, fingerprint or face ID.
  • jameseonline
    jameseonline Posts: 1,259 Forumite
    1,000 Posts First Anniversary Name Dropper
    molerat said:
    No problems here.  Have you done the usual force stop then clear cache ?
    Yes doesn't solve the issue 
  • confederated
    confederated Posts: 42 Forumite
    10 Posts Name Dropper
    If it’s started happening today it might be something to do with the worldwide Cloudflare outage earlier? Things are gradually getting back to normal now.
  • jameseonline
    jameseonline Posts: 1,259 Forumite
    1,000 Posts First Anniversary Name Dropper
    I'm wondering if it's because I'm using a pixel 7 Pro & I can't update yet to November update.

    Only other thing I can think of is to uninstall/reinstall.

    Or they've suddenly stopped supporting my phone.

    It's strange because all my other banking/savings apps are working fine.
  • jameseonline
    jameseonline Posts: 1,259 Forumite
    1,000 Posts First Anniversary Name Dropper
    If it’s started happening today it might be something to do with the worldwide Cloudflare outage earlier? Things are gradually getting back to normal now.
    Been happening the past few days that I've noticed
  • trickydicky14
    trickydicky14 Posts: 1,416 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    If it’s started happening today it might be something to do with the worldwide Cloudflare outage earlier? Things are gradually getting back to normal now.
    Been happening the past few days that I've noticed
    Funny you should ask, I've been having issues for a few weeks. Some times it takes several attempts to log in. I am using a Pixel 8.
    I choose the rooms that I live in with care,
    The windows are small and the walls almost bare,
    There's only one bed and there's only one prayer;
    I listen all night for your step on the stair.
  • jameseonline
    jameseonline Posts: 1,259 Forumite
    1,000 Posts First Anniversary Name Dropper
    I've checked the Google Play pages & it seems my phone should still be compatible, tried looking on TSB site but can't find anything about compatibility.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.5K Banking & Borrowing
  • 253.7K Reduce Debt & Boost Income
  • 454.4K Spending & Discounts
  • 245.5K Work, Benefits & Business
  • 601.4K Mortgages, Homes & Bills
  • 177.6K Life & Family
  • 259.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.