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TSB Android app

Anyone recently had problems getting it to launch?, mine crashes every time I try these days, on another note I think Secure Trust app was doing the same but seems to have sorted itself out

Comments

  • molerat
    molerat Posts: 35,585 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    No problems here.  Have you done the usual force stop then clear cache ?
  • Ayr_Rage
    Ayr_Rage Posts: 3,584 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    The last time I had an app do that clearing the app data and cache got things back to normal.

    Make sure you know your full log in details as you may need more than a PIN, fingerprint or face ID.
  • molerat said:
    No problems here.  Have you done the usual force stop then clear cache ?
    Yes doesn't solve the issue 
  • If it’s started happening today it might be something to do with the worldwide Cloudflare outage earlier? Things are gradually getting back to normal now.
  • I'm wondering if it's because I'm using a pixel 7 Pro & I can't update yet to November update.

    Only other thing I can think of is to uninstall/reinstall.

    Or they've suddenly stopped supporting my phone.

    It's strange because all my other banking/savings apps are working fine.
  • If it’s started happening today it might be something to do with the worldwide Cloudflare outage earlier? Things are gradually getting back to normal now.
    Been happening the past few days that I've noticed
  • If it’s started happening today it might be something to do with the worldwide Cloudflare outage earlier? Things are gradually getting back to normal now.
    Been happening the past few days that I've noticed
    Funny you should ask, I've been having issues for a few weeks. Some times it takes several attempts to log in. I am using a Pixel 8.
    I choose the rooms that I live in with care,
    The windows are small and the walls almost bare,
    There's only one bed and there's only one prayer;
    I listen all night for your step on the stair.
  • I've checked the Google Play pages & it seems my phone should still be compatible, tried looking on TSB site but can't find anything about compatibility.
  • Not sure if me updating the app just now has sorted it but I'm back in & interestingly the app is being worked on this Saturday & Sunday and won't be available for use😏🤔
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