E: 07/12 WIN THE ULTIMATE FESTIVE EXPERIENCE FOR FOUR AT HYDE PARK WINTER WONDERLAND!

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https://campaign.heart.co.uk/ubixtqc5bueqttrarh59ay

https://campaign.capitalfm.com/winter-wonderland-2025

WIN THE ULTIMATE FESTIVE EXPERIENCE FOR FOUR AT HYDE PARK WINTER WONDERLAND!

Hyde Park Winter Wonderland is back, transforming the heart of London into a festive playground of lights, laughter, and wonder from 14 November 2025 to 1 January 2026. 

We’re giving you and three guests the chance to experience the magic like never before. The lucky winner will receive four entry tickets to Hyde Park Winter Wonderland, plus access to rides and attractions including the iconic Giant Wheel presented by Disney+, The Magical Ice Kingdom, and skating on the UK’s largest open-air Ice Rink (presented by Priority from O2). 

You’ll also get food, beverages, £250 towards travel and a one-night stay at the London Hilton on Park Lane. 

Enter now for your chance to win an unforgettable day out!

WIN WITH HEART AND HYDE PARK WINTER WONDERLAND

For your chance to win the ultimate festive experience for four at Hyde Park Winter Wonderland, answer the question below.

This competition is running across Heart and Capital.

Entries close at 23.59 on Sunday 7th December 2025.

18+. UK only. T&Cs apply.

Q: What can you enjoy doing at Hyde Park Winter Wonderland?

• Building sandcastles
 
• Ice skating
 
• Picking apples

Comping_Rich

Winter Wonderland on Heart and Capital November 2025 – Specific Rules

 

1. The Winter Wonderland promotion (‘Promotion’) is organised by Global (as defined in the General Terms and Conditions). The Promotion will run from Friday 14th November 2025 to Sunday 7th December 2025 on Heart Network and Capital Network. Global is the Promoter. The ‘Promotion Partner’ mentioned in these Specific Rules is Winter Wonderland and the ‘Prize Provider’ is London Hilton on Park Lane.

2. IMPORTANT: The Promotion is subject to these Specific Rules and the General Terms and Conditions which are available here (together, the ‘Promotion Terms and Conditions’). Entry into the Promotion constitutes acceptance of these Specific Rules and the General Terms and Conditions.

 

Details of the Promotion:

 

3. To enter the Promotion, you must go online to the Promotion entry page which can be accessed at heart.co.uk/win or capitalfm.com/win or via the Global Player app by clicking on the Win with Heart or Capital FM tile, register your details and submit an answer to the multiple choice question provided.

4. Online entry will open at 17:00 on Friday 14th November 2025 and close at 23:59 on Sunday 7th December 2025. Entries received before or after this time will not be included in the Promotion.

5. Bulk, automated, machine assisted, third party, syndicate or other group entries are prohibited and we will disqualify any entries (and withhold or reclaim any associated prize from you) which, in our reasonable opinion, appear to have used any of these entry methods or, for example (without limitation), entries or votes that have been made from the same IP address, email address, postal address, telephone number, or similar or entries which we, at our sole discretion but acting reasonably, consider to be suspicious or fraudulent.

6. If we know or suspect you are trying to enter or have entered this Promotion by using more than one phone number or if we know or suspect you are using variations of your name, we reserve the right to disqualify any relevant entry(ies) and exclude you from this Promotion and also permanently exclude you from entering any of our Promotions.

7. Within 2 days of the closing time of the Promotion, all eligible entries will be entered into a draw. One correct entry will be selected at random and the winning entrant will be contacted by one of our representatives via email OR telephone on the telephone number on which you entered. If such winner does not respond within 24 hours from being contacted, they will forfeit their right to the prize and we shall be entitled to select another winner by another random draw. That subsequent winner must respond to the notification email within 24 hours of the date on which they are notified, or they will also forfeit the prize.

8. We and Hyde Park Winter Wonderland may publish and publicise your name, image, social media handle and/or profile picture, your nearest geographical location (for example, your nearest city, town or county) and we may refer to your association with the Promotion and/or the prize, in any and all media, worldwide, in perpetuity, for publicity and PR purposes solely in connection with the Promotion; subject always to our Privacy Policy and all applicable laws.

9. In relation to winners (and runners up if applicable), you understand that we and Hyde Park Winter Wonderland may: (i) interview you and your guest(s)/travel companion(s) which we may film, photograph and/or record and; (ii) film, photograph and/or record, you and your guest(s)/travel companion(s) in connection with the Promotion, either by telephone or in person, and we may use such films, recordings and/or photographs for publicity and PR purposes in any and all media, worldwide, as often and for as long as we consider appropriate or desirable in connection with the Promotion, unless you object to your and/or your guest’s information being published or made available. We may also publish your and your guest(s)/travel companion(s) name, image, social media handle and/or profile picture.

10. This Promotion is not sponsored, endorsed, administered by or associated with Apple.

 

Eligibility:

 

11. The Promotion is only open to residents of the UK aged 18 and over, and who are based in the UK at the time of entry.

12. Entry is restricted to one entry per person; duplicate entries will be excluded from the Promotion.

13. Only one name and telephone number may be used by you in relation to this Promotion. The use of multiple names, telephone numbers and/or devices is a breach of our Promotion Terms and Conditions and we reserve the right to disqualify your entry(ies) and you will forfeit your prize should we know or have reason to believe that you attempted to use or did use more than one name, phone number and/or device to enter this Promotion. It is also prohibited for anyone else to enter the Promotion using the same phone number including household members or friends.

14. Before transferring any winnings to you we reserve the right to request Photo ID (such as your passport or driving licence) and confirmation that the telephone number you entered on belongs to you and proof of your home address (such as a phone bill with your name, address and telephone number on). You agree and understand that should you win a cash prize you may be required to provide these to verify your eligibility. If you fail to provide the requested information and we are unable to verify your eligibility, we reserve the right to withhold any prize from you.
 

Prize:

 

15. One winning entrant will receive an experience for 4 at Hyde Park Winter Wonderland 2025 with accommodation in a London hotel.

16. Specific prize details are as follows:

    a. 4x Hyde Park Winter Wonderland entry tickets

    b. 4x tickets to The Ice Rink by Priority from O2

    c. 4x tickets to the Giant Wheel presented by Disney+, with fast-track access

    d. 4x tickets to the Magical Ice Kingdom

    e. 4 x rides tokens (per guest)

    f. 4x street-food vouchers

    g. 4x hot drinks vouchers

    h. A one-night stay at London Hilton on Park Lane

     i. £250 travel money

17. Not included in this prize:

    a. Any other rides, attractions, food, drink, activities, or games on-site at HPWW

    b. Any food / beverage or other entertainment outside of HPWW package

    c. Any other amenities or services at the hotel

 

18. Hyde Park Winter Wonderland Terms and conditions:

    a. Entry and attraction tickets are subject to availability. Will work with prize winner to organise preferred date of attendance and can advise on availability if anything sold out.

    b. Hyde Park Winter Wonderland closes on the 1st of January 2025.

    c. HPWW full terms and conditions: https://hydeparkwinterwonderland.com/termsandconditions/

 

19. London Hilton on Park Lane Terms and conditions:

    a. The voucher must be claimed before the specified expiry date. The expiry date will be 1st of January 2025.

    b. Room type is subject to availability at time of booking. The hotel will aim to book a Signature Suite but if this is unavailable an alternative room type will be booked.

    c. Reservations are subject to availability and should be made in advance.

    d. Exclusions may apply, particularly during peak seasons and holidays.

    e. The prize is non-transferable and may not be sold, bartered, or exchanged for cash or any other goods or services.

    f. The hotel will not be responsible for lost or stolen vouchers or any unused portions of the prize.

 

20. We will endeavour to transfer the £250 travel money to your bank account within 28 days but are not responsible for any delays. You must provide all necessary details via the method directed within 14 days after the original request to do so otherwise the prize will be forfeited at our discretion.

21. You understand that should you win a prize package that is made up of various elements you are required to redeem all aspects of the prize in order to keep the prize. For example, you will not be able to accept the spending money only. If you are unable to accept the prize awarded in full, we reserve the right to withdraw the entire prize package and select another entrant to play or win as applicable.

22. Any other costs and expenses which are not specifically included in the prize description are excluded and will be the sole responsibility of the winner. By way of example, without limitation, food and beverages outside of the Hyde Park Winter Wonderland Packages are not included within the prize.

23. The prize is non-transferable and non-refundable.

24. We reserve the right to substitute the prize with another prize of equal or greater value at our absolute discretion.

25. For all enquiries in connection with the Promotion please contact our customer support team at https://global.com/contact/.

 

Data Protection:

 

26. Your personal data that you provide to us will be collected and processed by us, our licensees (including Communicorp UK Limited) and Hyde Park Winter Wonderland as well as the prize providers, and if applicable, our service providers, network operators and suppliers in order to administer and fulfil the Promotion. Your personal data may also be disclosed to Ofcom and/or the Advertising Standards Authority at their reasonable request for regulatory purposes, for example, in order to prevent, investigate and detect crime, fraud or anti-social behaviour and comply with law enforcement agencies and applicable advertising codes.

27. By entering a Promotion, you acknowledge that any personal data provided by you in connection with the Promotion will be processed as set out above and in accordance with our Privacy Policy which sets out full details of how we process personal data and how you can exercise your rights as a data subject, and Hyde Park Winter Wonderland’s Privacy Policy. Please ensure you have read and understood our Privacy Policy and Hyde Park Winter Wonderland’s Privacy Policy before entering any Promotion. If you are required to submit a guest(s)/travel companion(s) personal data to enter a Promotion, you must ensure that your guest(s)/travel companion(s) have given you consent to provide us Hyde Park Winter Wonderland with their personal data.

28. You may be asked if you want to opt-in to marketing from us and Hyde Park Winter Wonderland when you enter a Promotion. If you choose to opt-in, we and Hyde Park Winter Wonderland will use your personal data for marketing purposes (see Global's  Privacy Policy and Hyde Park Winter Wonderland’s privacy policy for more details). You can withdraw your consent to marketing at any time by unsubscribing. 

29. We, Hyde Park Winter Wonderland and the prize providers may transfer and process personal data outside of the EEA and UK for the purposes of administering the Promotion. Where any transfers are made outside of the EEA or UK we and Hyde Park Winter Wonderland will ensure appropriate safeguards to protect your personal data are in place. 

30. When you enter a Promotion we will retain your personal data for up to three years for internal purposes and to comply with our regulatory obligations. You may request the erasure of your personal data by emailing privacy@global.com. If your data is erased prior to the conclusion of a Promotion, you will forfeit your right to enter the Promotion and/or claim any prize and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable.