Smart Parking DCB legal defence

Owneymower

Hello,

I previously had a post deleted, and i am unsure why as couldn;t see the comments before i deleted, so I am trying again after doing some research on how best to handle these defences.

So this is my defence so far

1. The Claimant’s sparse case lacks specificity and does not comply with CPR 16.4, 16PD3 or 16PD7, failing to 'state all facts necessary for the purpose of formulating a complete cause of action'. The added costs/damages are an attempt at double recovery of capped legal fees (already listed in the claim) and are not monies genuinely owed to, or incurred by, this Claimant. The claim also exceeds the Code of Practice (CoP) £100 parking charge ('PC') maximum. Exaggerated claims for impermissible sums are good reason for the court to intervene. Whilst the Defendant reserves the right to amend the defence if details of the contract are provided, the court is invited to strike out the claim using its powers under CPR 3.4.

2. The allegation(s) and heads of cost are vague and liability is denied for the sum claimed, or at all. At the very least, interest should be disallowed; the delay in bringing proceedings lies with the Claimant. This also makes retrieving material documents/evidence difficult, which is highly prejudicial. The Defendant seeks fixed costs (CPR 27.14) and a finding of unreasonable conduct and further costs (CPR 46.5). The Defendant has little recollection of events, save as set out below and to admit that they were the registered keeper.

3. Referring to the Particulars of Claim, paragraph 1 is denied. The Defendant is not indebted to the Claimant. Although the Defendant is the registered keeper, paragraphs 3 and 4 are denied. The Defendant is not liable and has been provided with no evidence of any breach of clear or prominent terms. The Defendant denies the claim in its entirety. Given the passage of more than four years and the lack of detail in the inadequate Particulars of Claim, it is impossible for the Defendant to provide a full response. Signage at the material time was unclear and insufficient. The claimed sum is grossly inflated, as no private parking charge can lawfully amount to £170, and no loss or damages were incurred.

4. As outlined in Paragraph 4 of the Claim, the Claimant seeks to rely on Schedule 4 of the Protection of Freedoms Act 2012 (POFA) to pursue the Defendant as the registered keeper of the vehicle, but the Claimant has never used the POFA 2012 and has never been able to hold registered keepers liable, so the solicitor signatory of the statement of truth on this claim is misleading the court by citing that law. As a result, the Defendant denies any liability as the keeper of the vehicle.

5. It is neither admitted nor denied that a term was breached but to form a contract, there must be an offer, acceptance, and valuable consideration (absent in this case). The Consumer Rights Act 2015 (s71) mandates a 'test of fairness' duty on Courts and sets a high bar for prominence of terms and 'consumer notices'. Paying regard to Sch2 (examples 6, 10, 14 & 18), also s62 and the duties of fair, open dealing/good faith, the Defendant notes that this Claimant reportedly uses unclear (unfair) terms/notices. On the limited information given, this case looks no different. The Claimant is put to strict proof with contemporaneous photographs.

6. DVLA keeper data is only supplied on the basis of prior written landowner authority. The Claimant (an agent) is put to strict proof of their standing to sue and the terms, scope and dates of the landowner agreement, including the contract, updates, schedules and a map of the site boundary set by the landowner (not an unverified Google Maps aerial view).

7. To impose a PC, as well as a breach, there must be: (i) a strong 'legitimate interest' extending beyond compensation for loss, and (ii) 'adequate notice' (prominence) of the PC and any relevant obligation(s). None of which have been demonstrated. This PC is a penalty arising as a result of a 'concealed pitfall or trap', poor signs and covert surveillance, thus it is fully distinguished from ParkingEye v Beavis [2015] UKSC67.

8. Attention is drawn to (i) paras 98, 100, 193, 198 of  Beavis (an £85 PC comfortably covered all letter chain costs and generated a profit shared with the landowner) and also to (ii) the binding judgment in ParkingEye v Somerfield Stores ChD [2011] EWHC 4023(QB) which remains unaffected by Beavis and stands as the only parking case law that deals with costs abuse. HHJ Hegarty held in paras 419-428 (High Court, later ratified by the CoA) that 'admin costs' inflating a £75 PC (already increased from £37.50) to £135 were disproportionate to the minor cost of an automated letter-chain and 'would appear to be penal'.

9. The Parking (Code of Practice) Act will curb rogue conduct by operators and their debt recovery agents (DRAs). The Government recently launched a Public Consultation considered likely to bring in a ban on DRA fees, which a 2022 Minister called ‘extorting money from motorists’. They have identified in July 2025: 'profit being made by DRAs is significantly higher than ... by parking operators' and 'the high profits may be indicative of these firms having too much control over the market, thereby indicating that there is a market failure'.

10. Pursuant to Sch4 of the Protection of Freedoms Act 2012 ('POFA') the claim exceeds the maximum sum and is unrecoverable: see Explanatory Note 221: 'The creditor may not make a claim against the keeper ... for more than the amount of the unpaid parking related charges as they stood when the notice to the driver was issued (para 4(5))'. Late fees (unknown to drivers, not specified on signs) are not 'unpaid parking related charges'. They are the invention of 'no win no fee' DRAs. Even in the (unlikely) event that the Claimant complied with the POFA and CoP, there is no keeper liability law for DRA fees.

11. This claim is an utter waste of court resources and it is an indication of systemic abuse that parking cases now make up a third of all small claims. False fees fuel bulk litigation that has overburdened HMCTS. The most common outcome of defended cases is late discontinuance, making Claimants liable for costs (r.38.6(1)). Whilst this does not 'normally' apply to the small claims track (r.38.6(3)) the White Book has this annotation: 'Note that the normal rule as to costs does not apply if a claimant in a case allocated to the small claims track serves a notice of discontinuance although it might be contended that costs should be awarded if a party has behaved unreasonably (r.27.14(2)(dg))'.

Gr1pr

Read this recent case

https://forums.moneysavingexpert.com/discussion/6640055/claim-form-nov-2025-smart-parking-via-dcb-legal#latest

Owneymower

Thanks Gr1pr for your feedback. After lot of searching i stumbled on his post which i used as a basis.

All I changed was paragraph 3 and removed the line "Any stay at Milton Keynes Central Station was either within paid time or covered by a reasonable extension, including mandatory grace periods under the relevant Code of Practice" as  my original appeal was based on unclear signage so updated that part of paragraph 3 instead to say was unclear and insufficient, as opposed to 'may have been'.

Am I best just keeping to exactly same wording as OP? 

Finally i submitted by AoS on 4th November, does my defence have to be in tomorrow. Claim Date was 17th October.

Sorry to ask all these questions but I feel like i am going round in circles trying to get this right and to the best of my knowledge, but a dealing with bereavement and redundancy so am not as switched on as normal and this is making me so anxious.

Gr1pr

Your version is fine, plus it's 11 paragraphs,  not 10, as it should be in a Smart Parking case

Obviously some facts needed to be changed,  which you did

Your deadline is 4pm on 19th November,  so you are correct,  but can copy, paste,  save,  submit it before if you are happy with it, as I am

Le_Kirk

With an issue date of 17/10/25 and having completed the AoS in a timely manner your defence deadline date is 4.00 p.m. on 19/11/25

Coupon-mad

Your version is fine as long as the detail is true, e.g.

Given the passage of more than four years 

Owneymower

Thank you both, your help is very much appreciated by everyone and especially me. This site is a god send, and all thanks to wonderful people like you!