ANPR Carpark with no entrances signs vs GDPR

trickedAndFrstrated

I've been issued a charge by UK Car Park Management.

I found this forum since appealing (and failing) but by sounds of it with these guys that makes no difference anyway as they reject all appeals.

I found and have contacted the land owner but he is just ignoring me, no reply, no nothing.

I stopped in a carpark for 20 minutes in the evening that used to be pay and display, with no overnight charge, and that has at some point been changed to pay on exit with ANPR and 24hours.

At the top end of the carpark where i parked there is little in the way of signage. We crossed the road to go to the library, not walk down to the town where more signage exists.

To my knowledge there are no other 24 hours carparks in the area. Based on the google maps reviews and having spoken to friends I am not the first to fall for this.

I'm just wondering at this stage where I stand on the grounds that there is absolutely no signage on the entrance to the carpark, let alone any mention of the fact that ANPR is in use. There is signage re ANPPR elsewhere having gone looking but it is not prominent and only visible after entering the carpark - so drivers have no chance to "opt out"  as they've been caught on camera before knowing the cameras are there.

Now I was of the impression that this was a violation of GDPR and am wondering what you guys think. Is it worth raising this with the ICO? They say I have to complain to the offending company first and can then contact the ICO after 30 days of inaction - or something along those line, I brought up the ANPR / GDPR point in my appeal so I think i can count that as done.

I have seen mention of wanting an app to help with this stuff. I'm a software engineer and whilst I am not going to say this is easy (it depends on what we want it to do) it has never been easier to make an app than it is now. I was thinking of something that would make it easy for users to register carparks and there signage/known PCNs and how to proceed in each case. Maybe this is a topic for a separate thread.

Nellymoser

Your appeal decision should respond to your points. Be aware their emails often end up in junk/spam so do check that folder too.

For more info read the Private Parking Sector single Code of Practice 
https://www.theipc.info/publications

James_Poisson

These charges are issued under contract law the signs make the contract and are supposed to conform to the BPA/IPC joint COP.

You can raise a complaint with the ICO to give them some pain why not.

You should have followed the newbies recommendations in your appeal the ANPR / GDPR points will either be brushed aside or ignored but so would anything you put, the scammers just want money.

No doubt also if this was at night the signage was even less obvious, the Joint COP is here look specifically at signage requirements: 

https://www.britishparking.co.uk/write/Documents/AOS/Sector Code Templates/sectorsingleCodeofPracticeVersion1.1130225.pdf