We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Smart Parking hit with CCJ (over £3,300) after 5-year wrongful pursuit – my experience

the_worm_that_turned
the_worm_that_turned Posts: 60 Forumite
Part of the Furniture 10 Posts Combo Breaker
edited 13 November at 10:33PM in Parking tickets, fines & parking
When Smart Parking chased me for 5 years even after knowing I wasn’t the driver, I took them to court "won" and now they owe me over £3,300.

Hi all,

I wanted to share a success story which might give confidence to others being unfairly pursued by private parking firms.

Back in 2020 I received a Parking Charge Notice from Smart Parking. I was not the driver, and I told them this immediately. Despite that, they:

  • Continued to process and use my personal data

  • Sent repeated demands

  • Passed my details to CST Law and later DCB Legal

  • Re-opened the matter years later after it had been closed

  • Ignored clear evidence and correspondence

This went on for nearly five years, and the stress and time wasted became disproportionate. I kept very detailed records of everything, including the time and cost of responding to their repeated communications.

Eventually, after they continued processing my data even after acknowledging I wasn’t the driver, I issued a claim on the Money Claim Online (new Beta) system for:

  • Unlawful data processing

  • Harassment

  • My documented time/costs arising from their conduct

Smart Parking failed to file a Defence with the court before the deadline.

Because of that, the court granted me Default Judgment today, 13 November 2025 for:

  • Over £3,100 (damages + interest)

  • Over £200 in costs

    Total: Over £3,300

This is now a legally enforceable County Court Judgment (CCJ) against Smart Parking Ltd, payable forthwith.

Posting this because:

  1. You can fight back when parking companies misuse your data and harass you.

  2. The new Money Claim Online system works smoothly and clearly. 

  3. These companies often rely on people giving up — but if you stay procedural and reasonable, they can be held accountable.

  4. Keep records of everything.

  5. Don’t be intimidated by solicitor letters — the court looks at actions, not threats.

Happy to answer questions about the process if it helps others.



Comments

Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.4K Banking & Borrowing
  • 253.7K Reduce Debt & Boost Income
  • 454.4K Spending & Discounts
  • 245.4K Work, Benefits & Business
  • 601.3K Mortgages, Homes & Bills
  • 177.6K Life & Family
  • 259.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.