Smart Parking hit with CCJ (over £3,300) after 5-year wrongful pursuit – my experience

the_worm_that_turned

When Smart Parking chased me for 5 years even after knowing I wasn’t the driver, I took them to court "won" and now they owe me over £3,300.

Hi all,

I wanted to share a success story which might give confidence to others being unfairly pursued by private parking firms.

Back in 2020 I received a Parking Charge Notice from Smart Parking. I was not the driver, and I told them this immediately. Despite that, they:

• Continued to process and use my personal data

• Sent repeated demands

• Passed my details to CST Law and later DCB Legal

• Re-opened the matter years later after it had been closed

• Ignored clear evidence and correspondence

This went on for nearly five years, and the stress and time wasted became disproportionate. I kept very detailed records of everything, including the time and cost of responding to their repeated communications.

Eventually, after they continued processing my data even after acknowledging I wasn’t the driver, I issued a claim on the Money Claim Online (new Beta) system for:

• Unlawful data processing

• Harassment

• My documented time/costs arising from their conduct

Smart Parking failed to file a Defence with the court before the deadline.

Because of that, the court granted me Default Judgment today, 13 November 2025 for:

• Over £3,100 (damages + interest)

• Over £200 in costs
  
  Total: Over £3,300

This is now a legally enforceable County Court Judgment (CCJ) against Smart Parking Ltd, payable forthwith.

Posting this because:

1. You can fight back when parking companies misuse your data and harass you.

2. The new Money Claim Online system works smoothly and clearly. 

3. These companies often rely on people giving up — but if you stay procedural and reasonable, they can be held accountable.

4. Keep records of everything.

5. Don’t be intimidated by solicitor letters — the court looks at actions, not threats.

Happy to answer questions about the process if it helps others.

ChirpyChicken

They may well apply to set it aside . If they dont and they dont pay then a high court writ. 
Be funny if you use dcbl but they wont touch it

Use this lot for the writ https://hcegroup.co.uk/

Coupon-mad

This is brilliant! Hope they just pay up!

ChirpyChicken

What address did you serve the claim at btw

the_worm_that_turned

ChirpyChicken said:

What address did you serve the claim at btw

It was Money Claim online

Coupon-mad

No, what exact address did you provide for Smart?

the_worm_that_turned

Coupon-mad said:

No, what exact address did you provide for Smart?

The address for Smart Parking as per their contact us page of their website is:

Smart Parking Limited
Unit 43,
Elmdon Trading Estate,
Bickenhill Lane,
Birmingham,

B37 7HE

This is mirrored by an email directly from them stating:

"[...] all correspondence should be sent to;

Smart Parking Ltd
Unit 43 Elmdon Trading Estate
Bickenhill Lane
Marston Green
Birmingham
B37 7HE 

Whilst the address in Perth is where our business is registered, all correspondence is dealt with via our Birmingham address [...]"

the_worm_that_turned

Coupon-mad said:

This is brilliant! Hope they just pay up!

Wouldn't that be swell! 
 

Le_Kirk

Well done, let us know when you receive the payment.

ChirpyChicken

having asked off forum, that claim has been properly served so see what they do in the next few weeks and if they dont pay instruct the relevant company, it wont cost you much to instruct and its added on in any case

Car1980

Back in 2020 I received a Parking Charge Notice from Smart Parking. I was not the driver, and I told them this immediately. 

Presumably you told them who the driver was?