Trace Debt Recovery

Luce2120

Hello,  I have just received a letter addressed to my Business but at the wrong address, (the letter was handed to me by the guy that does actually live there).  The vehicle in question was kept there in a yard for a while which is where they must have got the address from.

It is from a Trace Debt recovery claiming I owe them £170 for a parking fine dated 17th April 2023. The debt has apparently been passed to them by Alliance parking UK Ltd.

The letter has no evidence it just states the vehicle (which my company no longer owns) was present without payment being made, and tells me which car park.

All my research into fighting these fines talks about dealing with the parking company, Parking charge notices, Notice to keeper, etc etc, but I have received none of these documents.  I am not sure if they previously went to this wrong address or if they were never sent at all?

The parking company website says that once a case has been passed to their debt recovery company it is no longer their issue.  

I have thought about sending the parking company a subject access request for information and evidence of the allegation but apparently a limited company cannot serve a subject access request.

So all in all I'm a little confused and stuck with what to do and where to go with this.  The letter says I have 14 days to settle the matter.

I have composed a letter to the debt recovery company requesting that the correct address is used in future and the other address be deleted from their records, however from what I have read previous these debt companys should be ignored.

Coupon-mad

I would (as the company, not as you as an individual) send them the correct address for service & tell them to erase the old address.

That way, the Moorside Legal letters will be received. Come back if they try a small claim. 

Luce2120

The parking firm or the Trace debt recovery firm? Or both?

Coupon-mad

Both.      

MenopauseMadness

Hi. I'm posting on behalf of my husband just to get a bit of advice. In 2024 he got a parking fine from being in his allocated parking space at work, but forgot to display his permit. He ignored the initial letters. However when the passed it to Trace and it was £170, he paid up later the same year . Since then he has been pursued for the debt. Despite sending evidence of payment. He had a confusing email hinting at an additional parking offence,yet despite asking received no details of this allegation. He had contact from Moorside Legal asking for payment and threatening Legal action. Again he sent proof of payment. Now he has a court letter stating he had initially agreed to pay within 28 days but didn't, and has since  refused to pay. Obviously this isn't true. Has anyone else had a similar experience. And have they been vindicated by the court. Or is this somehow a nightmare which he can't get out of despite having paid up last year?

Jame4ters

MenopauseMadness said:

Hi. I'm posting on behalf of my husband just to get a bit of advice. In 2024 he got a parking fine from being in his allocated parking space at work, but forgot to display his permit. He ignored the initial letters. However when the passed it to Trace and it was £170, he paid up later the same year . Since then he has been pursued for the debt. Despite sending evidence of payment. He had a confusing email hinting at an additional parking offence,yet despite asking received no details of this allegation. He had contact from Moorside Legal asking for payment and threatening Legal action. Again he sent proof of payment. Now he has a court letter stating he had initially agreed to pay within 28 days but didn't, and has since  refused to pay. Obviously this isn't true. Has anyone else had a similar experience. And have they been vindicated by the court. Or is this somehow a nightmare which he can't get out of despite having paid up last year?

You are probably best starting your own thread so that any advice doesn’t get confused with the OP of this thread

tss78

How do I get the newbies faq thread on the topic. The FAQs say I will get directed to be the appropriate board but I'm after advice on whether or not to contact Trace debt recovery after receiving letters but none from Alliance parking about the supposed original parking fine from 2023. Address has been same for 10 years! 

Gr1pr

Never contact the powerless debt collectors,  NEVER 

The newbies sticky thread is in announcements near the top of the forum,  it's usually around 3 down from the top 

Coupon-mad

tss78 said:

How do I get the newbies faq thread on the topic. 

You haven't read my signature, even though I was the first to reply to you.

I told you how to get there in 2 clicks: