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Vidasavings.co.uk doesn't exist?
caper7
Posts: 205
Forumite
I have opened an ISA with vida savings, and received a letter in the post to authenticate my nominated account.
It instructs me to visit their website, but it doesn't seem to exist.
When I Google Vida savings the website is actually vidabank.co.uk which must have been what I used to open the account.
What should one make of this? Their own physical paperwork having the wrong website address? Or is Vidabank.co.uk an imposter website?
It instructs me to visit their website, but it doesn't seem to exist.
When I Google Vida savings the website is actually vidabank.co.uk which must have been what I used to open the account.
What should one make of this? Their own physical paperwork having the wrong website address? Or is Vidabank.co.uk an imposter website?
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Comments
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I opened an ISA with them yesterday and on their Welcome email there's a link at the bottom which says "Visit us at vidasavings.co.uk". If you click this on your letter it asks you to authenticate your account. I haven't had my letter asking me to do this yet but thought it might help you.caper7 said:I have opened an ISA with vida savings, and received a letter in the post to authenticate my nominated account.
It instructs me to visit their website, but it doesn't seem to exist.
When I Google Vida savings the website is actually vidabank.co.uk which must have been what I used to open the account.
What should one make of this? Their own physical paperwork having the wrong website address? Or is Vidabank.co.uk an imposter website?0 -
This is what I get.
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The link in @Fatferds12 post works for me but comes up as secure.vidasavings.co.uk
Try adding SECURE at the beginning.1 -
I did ring them yesterday with a query and they answered really quickly and were helpful so it may be worth ringing them on 0345 6460460. Also I don't know if it makes a difference but I log in on a desktop PC and if I type in Vidasavings or Vidabank it takes me to their website.1
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They don't use the top level domain vidasavings.co.uk as a landing page so you can't enter it in a browser and find a website.
If however you try secure.vidasavings.co.uk (same TLD, different prefix) you'll find something you can open.
It's just how they've decided to design their online access, the two TLDs are legit.2 -
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