We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Apcoa StaPOPLAnsted Airport Charge - do I appeal via POPLA?

Aaggh and double aaggh! If only I had been here before I first appealed a parking charge at Stansted Airport!

I was travelling with my parents. My son collected us from the express drop off/set down section. My father is 92 and disabled (and has a blue badge). My mother had developed a hip problem and was in a lot of pain.

As if this wasn’t enough, on our return journey, my car developed a fault and broke down. We were rescued by the RAC, who subsequently identified and fixed the fault some two weeks later (that’s another story!)

As I am sure you can imagine, this was a very stressful journey and as a consequence, paying the parking charge at Stansted Airport slipped my mind. This was a genuine error and when I remembered a few days later and telephoned Apcoa in good faith I was told I was too late to pay despite my very obvious mitigating circumstances, which I explained.

I subsequently received the parking notice, which I appealed, explaining the circumstances. I recall I said I was the keeper, not the driver. I sent accompanying evidence. However, I have now been notified that my appeal was unsuccessful.

Firstly, it is not even clear from the letter whether my appeal submission had been read! There is simply reference to the clear signage at the airport, which I acknowledge exists. However, I supplied evidence to support my appeal (blue badge and breakdown notice from RAC), but this has clearly not been taken into consideration.  

Is it worth my while appealing to POPLA or is it now a lost cause and I pay the £60? Wish I’d read this thread before appealing to Apcoa!

TIA

Comments

  • ChirpyChicken
    ChirpyChicken Posts: 2,258 Forumite
    1,000 Posts Name Dropper Photogenic
    Dont bother with popla and dont pay 
    Ignore letters from debt recovery plus 
  • JuliApe
    JuliApe Posts: 3 Newbie
    First Post
    Really?! How does that work? The letters are menacing, but I know they're designed that way. 
  • James_Poisson
    James_Poisson Posts: 323 Forumite
    100 Posts Photogenic Name Dropper
    It's airport land as such covered by Byelaws some two bit parking operator is trying it on by issuing a parking charge under contract law which doesn't apply on not relevant land.
    Ignore APCOA nothing will happen, you don't have a "debt" and DRP can only send scrap paper with red coloured ink on it nothing to worry about.
  • ChirpyChicken
    ChirpyChicken Posts: 2,258 Forumite
    1,000 Posts Name Dropper Photogenic
    edited 7 November at 10:09AM
    JuliApe said:
    Really?! How does that work? The letters are menacing, but I know they're designed that way. 
    It works by you putting the letters from Debt Recovery Plus in the bin
    now you have come here you will know the letters are harmless
  • JuliApe
    JuliApe Posts: 3 Newbie
    First Post
    Wow, thank you. Need to take a deep breath to do that, I'm usually very compliant!
  • ChirpyChicken
    ChirpyChicken Posts: 2,258 Forumite
    1,000 Posts Name Dropper Photogenic
    JuliApe said:
    Wow, thank you. Need to take a deep breath to do that, I'm usually very compliant!
    be fine :) dont worry
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.4K Banking & Borrowing
  • 253.7K Reduce Debt & Boost Income
  • 454.4K Spending & Discounts
  • 245.4K Work, Benefits & Business
  • 601.2K Mortgages, Homes & Bills
  • 177.6K Life & Family
  • 259.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.