Home Responsibilities Protection not heard / no response

Mjayed

Hi, 

Does anyone know if there is a delay on the Home responsibilities protection process? 

We have applied it has been 4 months. I am not sure we can open an online login as may not have the identity documents but will try.

Is there a way to open without the documents they state?

Is the only other way to find out by contacting HMRC?

Thank you. 

molerat

Is there a delay, yes.  They are currently dealing with things from the beginning of the year so 4 months is nowhere near there yet.  You cannot get into your on line tax account / government gateway without driving licence or passport ID.

parkanaur

There is clearly a delay beyond the time they are supposed to respond - why am I not surprised. If you follow the links, you can find out the time by which “You should have received a reply by [...] “, in my case it was the 2 November 2025. So they are already later than they estimated (and that estimate has not changed).

To login, you need to register and get a User ID. This enables you to look at all your HMRC information, so worth the time.