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Is this a scam or do I have to pay it back?
textbook
Posts: 964
Forumite
Benefit agency are asking me to pay this back allegedly. How do I check it's real? And why am I paying anything back? Shall I google the number then call?
[Image redacted for personal information by Forum Team]
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Comments
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Pay what back?0
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What benefits or other payments do you receive?
1. Call the number as advised.
2. Create a GOV.UK ONE account, log in and see what it refers to.
It is not a scam.0 -
Google the support line number (always a good way to check a scam). However I would say this looks legit.
If you ignore it they may reduce your benefits or even take it from your wage, so dont ignore it. Call the legit helpline, fine out what has caused the overpayment and then either complain or pay it.
To work out a payment plan is really easy.Proud to have dealt with our debtsStarting debt 2005 £65.7K.
Current debt ZERO.DEBT FREE1 -
Looks genuine to me.
Are you receiving any benefit at present?
Are you employed?0 -
The phone number and address are genuine, a simple Google found that, so best you contact them.
Never associate with idiots on their own level, because, being an intelligent man, you'll try to deal with them on their level - and on their level they'll beat you every time.
Being hated by idiots is the price you pay for not being one of them.
Jean Cocteau 1889-1963
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Previous threads suggest they were or are claiming UC.fatbelly said:Looks genuine to me.
Are you receiving any benefit at present?
Are you employed?0 -
Then they'll make a deduction from UC at the standard rate.
If that causes hardship, tell them, and ask them to lower the rate. You can use a letter or phone them.0 -
If they haven't explained what the overpayment is, you need to request that information before paying anything back. The important thing at this stage is to make contact with DWP.The cause of the overpayment no longer makes any difference. Even if it's official error you will have to pay it back.1
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Direct Earnings Attachment, then0
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